Houston, TX
10 days ago
Director of Regulatory and Quality Services
Why You Should Work With Us:

At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 6th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Purpose:

This leadership role requires a Registered Nurse with strong analytical skills and expertise in regulatory and quality compliance to drive organizational excellence and ensure the highest standards of resident care.

Essential Job Functions:

Quality Assurance & Data Analysis

Analyze quality assurance indicators to identify trends and drive continuous improvement across all communitiesPrepare and present comprehensive monthly reports on quality indicators to executive leadershipDevelop and maintain quality metrics dashboards using advanced Excel functionsMonitor and evaluate clinical outcomes, resident satisfaction, and operational performance metricsIdentify opportunities for quality enhancement and develop strategic improvement plans

Regulatory Compliance & Auditing

Manage annual regulatory audits for all communities, ensuring compliance with state and federal regulationsCoordinate with external auditors and regulatory bodies during inspection processesMaintain current knowledge of changing regulations and communicate updates to community teamsDevelop and implement compliance monitoring systems and protocols

Continuous Quality Improvement (CQI)

Monitor and oversee the CQI process at the community level to ensure consistent implementationFacilitate quality improvement meetings and provide guidance on best practicesCollaborate with community administrators to implement evidence-based improvement strategiesTrack and report on the effectiveness of quality improvement initiatives

Risk Management 

Oversee claims reporting processes and maintain accurate loss run documentationManage and direct the claims management team to ensure timely and appropriate claim resolutionCollaborate with insurance carriers and brokers during claims investigationsAssist in annual insurance renewals by providing comprehensive loss data and risk assessmentsAnalyze claims trends and implement preventive measures to reduce future incidents

Team Support & Collaboration

Assist regional and community teams in developing and implementing plans of correctionProvide training and mentorship to community staff on quality assurance processesPartner with clinical teams to address quality concerns and implement corrective actionsSupport communities in achieving and maintaining regulatory compliance

Data Management & Reporting

Maintain comprehensive quality databases and reporting systemsCreate detailed analytical reports using advanced Excel features including pivot tables, VLOOKUP, and complex formulasDevelop automated reporting processes to streamline data collection and analysisEnsure data accuracy and integrity across all quality metricsMinimum Eligibility Requirements

Education & Licensure

Bachelor's degree in Nursing (BSN preferred)Current and unrestricted Registered Nurse (RN) licenseMaster's degree in Healthcare Administration, Nursing, or related field preferred

Experience

Minimum 5 years of nursing experience in long-term care, assisted living, or healthcare settings3+ years of experience in quality assurance, regulatory compliance, or healthcare administrationProven track record of managing quality improvement initiativesExperience with regulatory surveys and audit processesExperience in risk management, claims administration, or insurance processes preferred

Technical Skills

Highly proficient in Microsoft Excel including advanced functions, data analysis tools, and dashboard creationStrong computer proficiency across Microsoft Office SuiteExperience with healthcare data management systems and electronic health recordsFamiliarity with quality improvement software and reporting platforms

Core Competencies

Deep understanding of assisted living regulations and compliance requirementsStrong analytical and problem-solving abilitiesExcellent written and verbal communication skillsProject management and organizational skillsAbility to work collaboratively with multidisciplinary teamsDetail-oriented with strong attention to accuracyLeadership and mentoring capabilitiesRisk management and insurance claims knowledgeUnderstanding of liability and risk mitigation strategies

Preferred Qualifications

Professional certification in Quality Assurance (CQA) or similar credential preferredPrevious experience in a multi-site healthcare organization
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