R10075880 Director of Quality (Open)

Location:

Radnor, PA (Airgas HO) - Management - ASG

How will you CONTRIBUTE and GROW?

The Specialty Gases Director of Quality is responsible for the Specialty Gas Quality Management System for Airgas. This includes setting and monitoring quality standards and local quality assurance activities for all Specialty Gas production sites in Airgas. They are responsible for the Specialty Gas Quality Management Systems (QMS) through training, audits, and quality metric tracking. Works with Operations, IT, Customer Service and Sales to ensure quality specialty gas & equipment products are produced safely, while meeting both Airgas and customer requirements and managing the customer complaint process.

The Specialty Gas quality program at Airgas currently covers over 100 production facilities nationwide, as well as multiple registrations and accreditations (ISO 9001, 17025, 17043, 17034, 13485). The QMS system is centrally managed through a team of 7 direct reports to the Quality Director.

Directing and supervising a staff of 6-8 quality specialists, quality engineers and quality auditors

Development, monitoring, and evaluation of established quality metrics for continuous improvement (Round Robin, Audit results, customer complaint, internal reject rate, on-time delivery. etc)

Maintaining ISO 9001, 17025, 17034, 17034 and 13485 registrations for Airgas; potentially expanding scope of registrations based on business requirements

Initiating and maintaining all Specialty Gas and Device Gas SOP’s and distribution, as well as related document and data control.

Overseeing internal audits of specialty gas production facilities according to the Specialty Gas QMS

Set performance standards for the Specialty Gas QMS

Preparing annual management review presentations related to the QMS

Lead the implementation of new quality programs, including development of programs to support local, national and/or global policies

Assist in the development of and oversee quality-related infrastructure for Specialty Gas products (e.g. Certificates of Analysis, Data Collection and transfer, Record retention)

Managing investigations into quality issues (e.g. 5 Whys, 8D, Root Cause Analysis) with expected feedback to customers in 3-5 days

Interfacing with suppliers & customers to resolve quality issues

Provide support to Specialty Gas Training activities.

Assisting in specialty gas vendor and equipment approvals

Providing technical support to ensure compliance with all applicable regulations and Airgas processes and procedures

Monitoring and managing implementation of best practices at multi-site and quality initiatives through project management and audit processes, including metrics and their application 

Liaising with Airgas Corporate, Division and Regional Quality divisions

Taking responsibility to ensure that the Quality functions meet or exceed operational goals and objectives, including maintenance of QMS no major audit findings

Supporting operational goals for product lead time and on time deliveries

Other duties as assigned

________________________Are you a MATCH?

Bachelor's degree in Science related discipline (Chemistry, Biology, etc) or equivalent combination of education and experience

Minimum of 10 years’ experience in Quality Management and/or Assurance functions

Minimum of 5 years’ experience in implementation of or management of ISO 9000 and ISO 17025 quality systems

Must have good verbal and written communication skills.  

Industry operational experience preferred

Must have prior staff management experience

Good investigative and problem-solving skills with excellent attention to detail

Good interpersonal skills and organizational skills

Project management experience preferred

Experience with implementation or management of ISO 17034

TRAVEL:

Must be willing and able to travel 20-25% of the time within the US, Canada and the UK.

LANGUAGE SKILLS:                                             

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  

Ability to write reports, business correspondence, and procedure manuals in English

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and employees

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals using the English language

COMPUTER SKILLS:

Must be comfortable working with standard productivity packages (e.g. Microsoft Office, Google Suite)

Must be comfortable working with standard statistical analysis packages

Must be proficient working with tools and protocols to generate quality-related documentation for gases & equipment 

MATHEMATICAL SKILLS:                                             

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  

Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

SUPERVISORY RESPONSIBILITIES:

Supervises direct reports in accordance with the organization’s policies and applicable laws. Major accountabilities include interviewing, hiring, training associates, planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems

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Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas 

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. 

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. 

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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