Roanoke, West Virginia, USA
19 days ago
Director of Property Operations/Engineering
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres. Overview The Director of Engineering is responsible for overseeing all aspects of the property’s physical infrastructure and maintenance operations, ensuring optimal performance, safety, and aesthetics. This role is also charged with leading capital improvement initiatives, managing departmental budgets, and building a high-performing team dedicated to excellence in facilities management and preventative maintenance. ESSENTIAL FUNCTIONS: Provide strategic direction and leadership for all engineering operations, ensuring alignment with the property’s goals, standards and guiding principles. Oversee the maintenance, repair, and operations of all building systems including HVAC, plumbing, electrical, and mechanical infrastructure. Direct and monitor preventative maintenance programs for all areas to include but not limited to: guestrooms, public areas, and back-of-house systems. Lead capital planning and execution of improvement projects in collaboration with asset manager / ownership and senior leadership. Conduct regular property inspections to ensure adherence to safety, cleanliness, efficiency, and quality standards. Manage and supervise all associates and contracted services, ensuring accountability and continuous improvement. Maintain compliance with all federal, state, and local regulations, including OSHA, ADA, and life-safety standards. Develop and manage department operating and capital budgets, ensuring cost control and forecasting accuracy. Serve as the property’s primary liaison with regulatory agencies, vendors, and contractors. Maintain accurate documentation of maintenance activities, inspections, permits, and compliance records. Ensure training and development of engineering staff to maintain certifications and promote safety, growth, and operational excellence. Participate in executive team meetings and collaborate cross-functionally with all departments to support operational success. Lead the property’s environmental sustainability efforts and energy management initiatives. Perform all other duties deemed necessary by management. Qualifications Minimum 5-7 years of progressive engineering/facilities management experience, with at least 3 years in a department leadership role in a hotel, resort, or similar facility. Strong knowledge of building systems and equipment, including HVAC, plumbing, electrical, fire/life safety, wastewater treatment and energy management systems. Proven experience in managing capital improvement projects and overseeing large-scale renovations or infrastructure upgrades. Demonstrated ability to manage departmental budgets, negotiate vendor contracts, and drive cost-saving initiatives. Familiarity with ADA requirements and compliance protocols. Strong analytical and problem-solving skills with a strategic and proactive mindset. Excellent leadership, communication, and organizational skills. Proficient in the use of computerized maintenance management systems and building automation systems. Ability to read and interpret technical drawings, blueprints, and schematics. Ability to perform physically demanding work including bending, kneeling, climbing, and lifting up to 50 pounds. Comfortable working in environments involving high temperatures, confined spaces, heights, and mechanical or electrical risks. Must be able to use personal protective equipment and operate maintenance equipment including lifts and machinery. Ability to work flexible hours including evenings, weekends, holidays, and in emergency situations.
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