The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We’re looking for an experienced and strategic Director of Product Marketing to lead the go-to-market and solution strategy for PayPal’s Platform Solutions, which includes our Open Platform and the modular products that power commerce experiences across the payments stack.

Job Description:

Essential Responsibilities:

Develop insights and conduct market analysis to inform product strategy and positioning

Create and refine value proposition narratives tailored to market segments

Monitor and analyze competition to identify opportunities and threats

Collect and validate customer feedback to guide product development

Lead early detection and resolution of customer issues to improve satisfaction

Oversee performance tracking through instrumentation and dashboarding

Translate insights into actionable recommendations for product enhancements

Drive the execution of key initiatives and go-to-market strategies

Collaborate with cross-functional teams to deliver impactful merchant solutions

Lead regional product marketing initiatives to align with business objectives

Minimum Qualifications:

Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

About the Role:

We’re looking for an experienced and strategic Director of Product Marketing to lead the go-to-market and solution strategy for PayPal’s Platform Solutions, which includes our Open Platform and the modular products that power commerce experiences across the payments stack.

This leader will partner closely with Product, Sales, Solutions Engineering, Partnerships, and Vertical Marketing teams to define messaging, enable solution selling, and drive adoption of our developer-first, API-based offerings. From orchestration and fraud to compliance and global payments infrastructure, this role is responsible for helping enterprise clients see the full value of PayPal as a platform—not just a provider.

If you thrive at the intersection of product, storytelling, and enterprise growth—and you’re passionate about transforming how businesses build and scale with payments—this role is for you.

Key Responsibilities:

Platform & Solution Messaging

Craft and evolve positioning and messaging for PayPal’s Open Platform, emphasizing flexibility, modularity, and developer enablement.

Develop end-to-end solution narratives that unify API products, risk, compliance, identity, and orchestration capabilities into compelling platform value stories.

Ensure alignment between product roadmap and go-to-market messaging to support a solution-based selling motion.

Solution Selling & Go-to-Market Leadership

Partner with Sales, Solutions Engineering, and Vertical Leads to define platform use cases by segment and industry.

Translate technical capabilities into business impact narratives for different audiences—from developers to CFOs.

Lead cross-functional GTM launches and ensure readiness across channels, sales teams, and customer success.

Sales Enablement & Tooling

Own the development of sales toolkits, pitch decks, ROI models, demo narratives, competitive battle cards, and objection handling materials.

Enable Sales and Partnerships teams with content and training to sell platform-first solutions, not point products.

Collaborate with Demand Gen and ABM teams to align platform messaging with 1:1 and 1:few targeting strategies.

Segment & Buyer Insights

Define platform buyer personas—from developers and product managers to CTOs and Heads of Payments—and map out their decision journeys.

Conduct and leverage market research, win/loss analysis, and product usage data to shape product-market fit and influence the roadmap.

Maintain a deep understanding of the competitive platform ecosystem, including Stripe, Adyen, Braintree, and others.

Cross-Functional Leadership

Be the connective tissue across Product, Sales, Solutions, and Marketing—ensuring everyone is aligned on value, messaging, and execution.

Represent product marketing on core working teams, shaping GTM strategy from early product development to launch and beyond.

Mentor and develop junior PMMs focused on technical and platform products.

Qualifications:

8–10+ years of experience in B2B or platform product marketing, preferably in payments, fintech, developer platforms, or infrastructure SaaS.

Proven success launching and growing API-based, modular products in enterprise or mid-market segments.

Deep understanding of solution selling in complex sales cycles involving both business and technical stakeholders.

Ability to translate complex product capabilities into compelling, customer-first stories.

Strong collaboration skills with Sales, Product, and Engineering teams.

Experience building sales enablement tools that lead to measurable impact in pipeline growth and conversion.

Excellent written and verbal communication skills; executive presence is a must.

Passion for platform thinking, innovation, and empowering businesses through technology.

Why Join Us?

At PayPal, we’re transforming how businesses of all sizes move money and power commerce. As a Director of Product Marketing for Platform Solutions, you’ll shape the story behind one of the most powerful and flexible platforms in fintech. You’ll influence product strategy, support go-to-market success, and help customers build what’s next—with PayPal at the core.

Subsidiary:

PayPal

Travel Percent:

20

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $152,500 to $262,350

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.