Job Description We are looking for a Director of Operations and Production Manager to join our client's team in Cary, NC. Out client is a producer of endoscopes in the medical device industry. The Director of Operations and Production Manager is responsible for ensuring the production schedule is completed in a timely manner within quality assurance (QA) parameters by directing a Quality Manager and (2-3) production assembly team members and scheduling workflow to fulfill requirements. This position provides operational training to the assembly team and feedback to the company President. This individual ensures safety and quality standards are maintained and compliant with FDA guidelines. They drive continuous improvement and problem solving within their production team and can also perform all job functions within the assembly area. Responsibilities:   Direct production assembly team and schedule workflow to fulfill requirements, ensuring that production is completed in a timely manner and within quality parameters   Coordinate and emulate all processes and activities as established in company's European headquarters   Drive troubleshooting and problem-solving activities within a dedicated production area when target performance is not achieved   Work with company President to manage and prioritize department assignments to ensure production schedules are met   Perform and follow QC (quality control) inspection of products standards   Coordinate employee training with European HQ, or another department to ensure that procedures are followed and meet all quality and safety requirements   Participate as an active member of the assembly team and support team when required   Provide the team with personal protective equipment (PPE) and ensure employees adhere to proper usage of equipment and follow all company safety policies and regulations   Report problems or concerns with quality, processes, equipment, materials or labor to company President   Work closely with supporting staff such as Shipping & Receiving, Manufacturing Engineer in Europe, external vendors (packaging and sterilization), and others, etc. to resolve issues and answer questions   Actively participate in cycle counting and inventory accuracy within your department to fulfill all Inventory control and internal auditor team requirements   Escalate labor shortages to the company President and provide input into the performance of team members as assigned   Coordinate regular employee team communication and training of required procedures regarding work assignments, safety, quality, and their performance   Annually perform performance reviews and improvement plans with each team member reporting to this position and providing feedback to Company President   Measure, chart, and monitor predefined performance metrics and provide reports as needed   Maintain a safe and clean department, adhere to all safety regulations and communicate regularly with colleagues in Europe   Follow documented QA/RA policies and procedures as designated by quality standards We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5-10 years of experience in production assembly or manufacturing, ideally in packaging and sterilization   Leadership experience, experience managing a team   Experience with manufacturing forecasting and planning   Experience communicating with external vendors   Ideally experience working in a clean room environment at a medical device company null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.