This Role is located at the Fiserv Forum
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Lead the charge behind the scenes! As the Director of Operations, you will oversee all front and back-of-house operations to ensure efficient, top-tier service delivery. From large-scale events to daily service, you’ll manage teams, coordinate logistics, and uphold Levy’s gold standard for hospitality at Fiserv Forum.
Qualifications:
Bachelor’s degree in Business, Hospitality, or related field
5+ years of leadership in high-volume food & beverage operations
Proficient in Microsoft Office and operational management tools
Strong financial acumen in budgeting, cost control, and labor efficiency
ServSafe or local food safety certification preferred
Key Responsibilities:
Direct daily operations across concessions, premium, and warehouse teams
Lead hiring, training, and development of operational managers and hourly staff
Oversee event setup, execution, and breakdown to ensure client satisfaction
Implement cost control measures to meet budget and profitability targets
Ensure compliance with health, safety, and sanitation regulations
Collaborate with culinary, finance, HR, and sales departments
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.