Oak Brook, IL, USA
19 days ago
Director of Operations

Essential Job Functions:

Manage a team of Operations Managers and Analysts. Develop, manage and scale all core retail driven consolidation programs and performance metrics.  Monitor and isolate potential errors, issues, miscommunication, and sub-optimal performance by reviewing daily order level data; recommend improvement and implement changes based on results of research.  Receive, analyze, and respond to a high volume of communication each day. Manage the order process flow to contract and program specifications.  Interact with various levels and departments within account management, finance, and operations organization.  Successfully manage warehouse, carrier, and client relationships with various levels and departments of the client team. Understand requirements for retail consolidation programs, tracking, reporting, billing, and translating these into actionable requirements for IT development.  Understand how to deal with client shipment policies, carrier/consignee concerns, special handling instructions, etc.  Understand operational challenges with current consolidation programs. Implement improvement initiatives with partner warehouses, internal departments, and retailers to cut lead-time, costs, and complexity. Perform additional duties assigned by company.

Minimum Requirements

Bachelor’s degree or equivalent work experience required.  3+ years’ experience in distribution and logistics industry. Experience working with consolidation and Wal-Mart distribution preferred.  Expertise in Microsoft Excel. Strong understanding of product distribution is desired, especially within CPG.  Proven ability to motivate and manage a team towards company goals.  Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations.  Strong talent for multi-tasking and managing competing priorities effectively.  Proven track record for implementing innovative solutions to complex problems. Highly organized; attentive to details. Excellent written and oral communication skills.  Travel may be required.

Salary: $98,000 - $105,000/year base salary + Bonus Eligibility 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. 

Benefits We offer a comprehensive benefits plan including:

Medical Dental  Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays
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