The opportunity

Delaware North Gaming is hiring a full-time Director of Marketing to join our Ruby Seven Studios team in Buffalo, New York. As the Director of Marketing, you will be responsible for directing all marketing, CRM strategy and execution, partner marketing, and B2B alignment for Ruby Seven. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $104,100 - $140,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Own the full CRM lifecycle, including campaign strategy, content planning, segmentation, A/B testing, and performance optimization across all player touchpoints Drive personalized, omnichannel communications tailored to player behavior, value, and lifecycle stage, with a focus on maximizing retention and lifetime value Lead B2B marketing partnerships, translating partner goals into high-impact, co-branded campaigns and delivering performance reporting that builds excitement and trust Collaborate cross-functionally to ensure funnel alignment and support in-game events with targeted CRM strategies Refine segmentation, measure campaign ROI, and uncover actionable customer insights that inform future strategy Manage a high-performing CRM team, fostering a culture of accountability, creativity, and continuous learning through a test-and-learn mindset 

#LIremote

More about youMinimum of 7 years of marketing experience in social casino, mobile F2P gaming, or iGaming Deep CRM expertise — you’ve owned and scaled CRM strategies for large player bases, and know what to test, how to segment, and how to automate and personalize effectively Fluency in data — you’re as comfortable reviewing campaign uplift reports as you are planning creative briefs Experience managing and reporting on B2B marketing relationships or strategic partnerships A growth mindset and bias for action — you’re eager to test, iterate, and improve 

Shift details

Monday to Friday
Evenings as needed

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.