South Jordan, UT, 84095, USA
18 hours ago
Director of Implementation & Enablement
Description We are looking for an accomplished Director of Implementation & Enablement to oversee the onboarding and Proof of Value processes for our product solutions. In this role, you will ensure clients and partner-referred customers have an exceptional implementation experience, fostering rapid adoption and long-term success. You will collaborate across departments and work closely with partner organizations while leading and growing a high-performing implementation team. Responsibilities: • Manage and oversee the end-to-end onboarding and implementation process for all new clients across product solutions. • Design and deliver engaging training sessions tailored for both administrators and end-users. • Collaborate with Sales, Customer Success, and Product teams to ensure seamless integration and alignment on key success metrics. • Partner with strategic organizations to coordinate joint client onboarding and enablement initiatives. • Lead, mentor, and develop a skilled Implementation & Enablement team, offering guidance and constructive feedback. • Support enterprise trials and pilot programs, assisting prospects in evaluating the technology in live scenarios. • Handle multiple complex projects simultaneously, ensuring timely delivery and adherence to project scope. • Gather customer feedback and share insights to drive continuous improvement across teams. • Develop scalable onboarding frameworks, tools, and documentation to enhance client adoption. • Contribute to the creation of internal enablement programs and knowledge-sharing resources. Requirements • Minimum of 3 years of experience managing client implementations or similar initiatives. • Proven expertise in designing and executing implementation strategies and roadmaps. • Strong skills in managing complex projects and driving process improvements. • Experience with Proof of Concepts and supporting technology evaluations. • Demonstrated ability to lead and mentor high-performing teams. • Exceptional communication and collaboration skills for working across departments and with external partners. • Proficiency in creating scalable processes, tools, and training resources. • Familiarity with project management methodologies and tools. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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