Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.

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Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety. 

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Once you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

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Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?  

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What will I be doing?

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The Director of Human Resources at Waldorf Astoria Maldives Ithaafushi operates the Human Resources functions in accordance with government policies, Hilton brand requirements and hotel related policies. This role works closely with the hotel General Managers and the Executive team to work out human capital strategy plans, build up effective performance evaluation systems, recognition programs and talent development methods to form a high-performance team to achieve hotel business targets and improve employer brand. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:

\n\nEstablish HR strategy plans and lead the HR team to achieve HR objectives based on the hotel’s annual strategy plan. \nAdjust and improve the human capital plan and HR operations to support business requirements.\nEnsure that the department’s activities are aligned with the corporate HR strategy, and that the hotel‘s actions have been implemented where appropriate.\nEstablish, maintain and ensure adherence to all personnel-related policies and procedures.\nWork with the Executive team to establish and review hotel rules and regulations, being responsible for the related trainings, communication and execution.\nSupport the financial objectives of the hotel through proper and efficient management.\nPrepare the annual HR budget and monthly rolling forecast, ensuring that the department's operational budget is strictly adhered to, all costs are controlled, and expenditures are properly approved.\nPropose effective performance evaluation systems and recognition programs to encourage team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.\nFully in charge of all HR functions’ and departments’ daily operations and team management.\nResponsible for HR team member trainings and development, ensure that they work under the guidance of proper procedures.\nCreate an open-door environment in the hotel to drive effective communication. \nEnsure that HR personnel provide the appropriate level of professionalism, courtesy and care to other team members (internal guests) and other visitors to the division.\nAssist and coach department heads to improve leadership skills in the department’s team management. \nEnsure that team members follow all hotel, company and local rules, policies and regulations.\nAssist the department to manage team members, maintain a high standard of personal appearance and hygiene, adhering to hotel and department grooming standards.\nRepresent the hotel in union negotiations and related activities, working closely with the regional HR team and the hotel Management team accordingly\nAble to understand the market situation and take effective actions to make adjustments.\nAssist the General Manager to maintain a good relationship with the hotel owner.\nOversee the hotel's recruitment and selection process, providing department managers with effective and efficient recruitment solutions.\nOversee the hotel's recruitment and selection process, providing department managers with effective and efficient recruitment solutions.\nLook for creative cooperation methods with different talent service channels to improve recruitment effectiveness and enhance hotel brand image.\nWork with the Operations department to maximize labor work efficiency and control labor costs.  \nParticipate in outsourced labor contract signing procedures, assist the Operations department to monitor service quality and payment.\nPropose and implement the competitive compensation and benefits structure.\nGuide Learning & Development team to enhance training systems in the hotel, assisting to develop training skills of qualified department trainers and the managers.\nPeriodically conduct talent reviews with managers and implement succession programs and high potential development plans.\nGuide and coach department managers to manage the team well, improving team performance and moral.\nCultivate hotel and brand culture, unifying team member behaviors, procedures and policies, influencing the team with positive feedback.\nEnsure that the hotel is adheres to all company / hotel HR policies and procedures, including hygiene, safe and security policies.\nEnsure that team member facilities are maintained according to Hilton’s high standards of operation.\nMaintain safety and cleanliness of work areas and team member areas, including but not limited to the team member kitchen and locker rooms\nSupervise the Team Member Restaurant Chef to operate the Restaurant kitchen, meeting related standards, good cost control, and serving a variety of high-quality food to team members.\nManage the team member dormitory and create safe and secure living conditions for team members, implementing the dormitory check system and entertainment activities to encourage the THRIVE life for team members.\nCarry out any other reasonable duties and responsibilities as assigned.\nThe Management reserves the right to make changes to this job description at its sole discretion and without advance notice.\n

What are we looking for? 

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Director of Human Resources serving Waldorf Astoria Maldives Ithaafushi is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

\n\nThorough knowledge of local labor laws.\nThorough knowledge of HR modules and department operations.\nAble to coach and develop others.\nGood basic business and financial sense.\nStrong ownership and result driven.\nGood organization and presentation skills\nExcellent communication and presentation skills\nExcellent people management skills\nDemonstrated ability to develop interpersonal relationships\nCommitted to delivering a high level of customer service, both internally and externally\nFlexibility to respond to a range of different work situations\nAbility to work under pressure\nAbility to work on their own or in teams\nStrategic thinking and good analysis and planning skills.\nOpen minded and a team player\nFluent in written and spoken English to meet business needs\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nTertiary qualifications, or other collegiate-level degree, in Administration or Human Resources\n\n

 What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!