Director of Cloud Infrastructure and Operations (2025-3148) job in Cincinnati, OH **Location:** Cincinnati, OH **Role Type:** Information Technology **Job Summary** The Director of Infrastructure and Operations position is within Prolink's Information Technology department and is a hands-on leadership role responsible for managing cloud engineering, overseeing IT infrastructure, and supporting a team of technical professionals. This role combines cloud engineering expertise with team management, cross-functional collaboration, and operational oversight across infrastructure, support, and security. **RESPONSIBILITIES** + Lead and support a high-performing IT team, including cloud engineering and support functions, through coaching, development, and performance management + Oversee IT operations across infrastructure, end-user support, and systems management to ensure optimization, stability and scalability + Collaborate cross-functionally with business and technical teams to align IT solutions with organizational priorities + Oversee IT security to uphold compliance, proactively manage risk and manage the execution of a security + roadmap that ensure a mature security posture. + Ensure the continuous, secure, and reliable delivery of Azure compute, network, directory, database(s), and Fabric services + Manage and maintain the cloud infrastructure supporting Power BI (Microsoft Fabric) and Prolink’s Data Factory + Apply FinOps principles to optimize and forecast compute expenses by collaborating with a wide variety of stakeholders + Proactively identify, analyze, and resolve infrastructure vulnerabilities and application deployment challenges + Ensure efficient operation of data storage and processing systems in compliance with company security policies and best practice standards + Partner with engineering and development teams to assess and implement optimal cloud solutions + Ensure all cloud implementations adhere to industry standards and best practices, especially in cloud security + Conduct regular reviews of current systems and provide recommendations for enhancements + Interact with clients to deliver cloud support and advise on solutions tailored to their needs + Develop a comprehensive cloud strategy and educate internal teams on the adoption and integration + Continuously evaluate and optimize cloud-based applications, infrastructure, and services + Design and maintain secure, organized, modular and scalable cloud systems to support enterprise-wide operations + Collaborate closely with IT security to ensure data privacy and compliance in cloud environments + Respond promptly and professionally to technical issues as they arise + Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud + Recommend and implement top cloud architecture solutions to align with the company’s strategic goals + Perform other related duties as assigned **REQUIREMENTS** + Bachelor’s degree, advanced degree or certification(s) in computer science, information technology, or a related field + 4+ years of experience managing or leading technical teams, including performance management and mentoring + 5+ years of experience in a related field + 5+ years of experience in cloud computing + Experience with Microsoft Azure Cloud and Microsoft Fabric (Data Factory and Power BI) + Excellent troubleshooting, analytical, communication, collaboration, and client management skills + Experience with CI/CD systems + Experience with SysOps + Understanding of basic network and security concepts + Understanding of DNS, and domain record management + Demonstrated ability to lead cross-functional projects and communicate effectively with technical and non-technical stakeholders + Experience in overseeing IT operations, including infrastructure, support, and systems administration + Able to be flexible and adaptable to meet right deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment + Strong decision-making skills with the ability to balance hands-on technical work and team leadership responsibilities in a dynamic environment + Able to use a variety of business or technical programs to complete tasks + High level of integrity, motivation, accountability, and perseverance in accordance with Prolink's values **PREFERENCES** + Experience in the staffing or talent solutions industry + Experience in traditional infrastructure operations + Experience in FinOps + Certifications in Azure, AWS, and GCP + Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration. Internal Job ID: 283 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. EEO Employer/Vet/Disabled