Job Description

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Job Summary - To maintain a positive public image for Rosewood Mansion on Turtle Creek while managing the day-to-day operations of the Catering Department. Aggressively sell catering services, and contribute to the catering revenue goals by driving the team to exceed catering budgets.
Essential Duties and Responsibilities – (Key Activities) The following are specific responsibilities and contributions critical to the successful performance of the position • Manage catering team to ensure individual and team goals are accomplished • Solicit and strategically grow business from identified catering market segments • Strategically develop new markets and develop new revenue streams • Identify client’s requirements and clearly communicate within the hotel and to the appropriate hotel staff, serving as a liaison between the client and hotel associates • Provide accurate and detailed forecasting • Participate in the weekly Yield/Revenue meeting • Create and execute strategic plans and actions for catering market segments • Assist in marketing plan strategies and budgets • Achieve budgeted production goals for each identified market segment • Maintain awareness of market conditions and competitive set, and its impact on the hotel. Anticipate business needs with flexible planning. • Respond to client/guest requests in a courteous, professional, and timely manner • Maintain solid working relationships with the chef and culinary team, banquet manager and banquet team, and all support staff to ensure support and cooperation in servicing each catered function • Ensure all event leads are sourced to the appropriate catering manager on a timely basis • Establish a system for maximizing function space revenues • Work closely with the Assistant Director of Sales on space release policies • Maintain Delphi/Sales Force systems • Work closely with credit manager to ensure credit policies are adhered to and properly followed • Conduct site inspections and tours as needed • Participate in identified business and community networking events • Produce accurate and timely quarterly booking recap reports
 Experience - • Minimum of 4 years hotel catering/sales and/or food and beverage experience – luxury brand preferred  General Skills - • Perform job functions with attention to detail, speed and accuracy • Prioritize, organize and follow-up on all actions • Be a clear thinker, remaining calm and resolving problems using good judgment • Follow directions thoroughly • Understand guest service needs • Work cohesively with co-workers as part of a team • Work with minimal supervision • Maintain confidentiality of guest and client information and pertinent hotel data.
 Technical Skills - • Strong written and verbal communication skills • Exceptional interpersonal skills - able to represent the property in the community • Ability to prioritize and organize work assignments • Affinity for detail • Ability to meet deadlines • Revenue/Yield management skills • Business acumen • Food and Beverage knowledge and menu creation         Education or Certification - • College degree required • Certified Meeting Planner and/or Social Event Management designation preferred         Language - • Required to speak, read, and write English         Physical Requirements • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.         Others – • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove, or alter duties when business needs dictate.