Who We Are:

UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all. We have a strong global presence and a dedicated workforce of over 4000 people spread across the world. Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You Are:

A Director of Benefits is responsible for ensuring that UST HealthProof offers competitive, cost-effective benefit programs that meet employee needs and align with overall business objectives.

This is a hands-on leadership position overseeing two direct reports and managing the effective administration of all benefit programs. You will also lead the development and execution of a benefits communication strategy, helping employees understand, utilize, and appreciate the full value of their benefits—both professionally and personally.

In addition, you’ll spearhead initiatives to modernize and enhance benefit offerings, update and align policies with regulatory requirements, and contribute to an exceptional employee experience across the organization.

The Opportunity:

Lead the design, development, and implementation of U.S. health and welfare benefits, retirement programs, and leave of absence benefits Monitor benefit trends and best practices to ensure offerings remain competitive, meet employee needs, and align with business goals Ensure compliance with all local, state, and federal regulations; stay current on emerging legislation (e.g., paid family and sick leave laws) and implement changes as needed Oversee the daily administration of benefit plans, including completion of compliance reporting, filings, and required notices Develop and execute a year-round employee communication strategy to increase awareness, understanding, and engagement with benefit offerings Regularly update benefits materials including summary plan descriptions, orientation decks, employee handbooks, and internal resources to ensure clarity and accessibility Manage and develop a team of two benefits professionals, fostering a high-performance and inclusive work environment Oversee leave of absence programs, ensuring effective coordination with the leave management partner and a positive employee experience Partner with Payroll to ensure accurate and compliant benefit-related payroll processing Maintain strong relationships with benefit vendors to enhance communication, utilization, administrative efficiency, and problem resolution Lead and participate in open enrollment and wellness initiatives Own the setup and maintenance of the benefits enrollment system, working with the HRIS team to optimize technology use in benefits administration Manage monthly reporting for self-insured health plans, including financial updates and membership tracking Serve as the escalation point for complex benefit and leave issues, resolving concerns and updating processes or communications to prevent recurrence Act as a subject matter expert, partnering with legal, finance, HR, and external vendors to ensure benefit programs are efficient, effective, and aligned with business goals

 

What you need:

At least 7 years of progressive HR experience, with a focus on U.S. and U.K. benefits administration and compliance Deep knowledge of benefits regulations, including FMLA, ADA, ACA, ERISA, and COBRA. Advanced expertise in retirement plan administration; experience with self-insured health plans is preferred Proven leadership experience managing a team of benefits professionals Demonstrated ability to handle sensitive and confidential information with professionalism and discretion Strong attention to detail, with solid project management and change management capabilities Advanced Excel skills, including proficiency with VLOOKUPs and PivotTables Hands-on experience with HRIS and benefits platforms; Workday and BenefitFocus experience strongly preferred Strong analytical and problem-solving skills, with the ability to leverage data to drive decisions and improve the employee experience

Bonus points if:

·        You have your PHR/SPHR ·        Global Benefits experience

 

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience.  As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City, or Washington as set forth below. 

 

Role Location:  Remote

 

Compensation Range: $140,000 - $180,000

 

Benefits

Full-time, regular employees accrue up to 16 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses. Certain regular employees may have the potential for quarterly incentive-based bonuses and or commissions depending on role. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe

At UST HealthProof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear. They not only define what our brand stands for but also serve as a compass guiding every action and decision.

Guiding Principles

These principles illuminate the path of ‘how’ we operate. They detail actions and behaviors we much embody to honor our values and achieve our goals.

·        Simplicity

Simplifying complexity underlines everything we do—this approach is what makes us unique. We come with an open mind and straightforward approach, cutting our way to the core with measurable and actionable insights.

·        Integrity

Integrity is our currency to build relationships. We believe in being open and honest. It is only natural when we have nothing to hide. It demonstrates that we are here to do the right thing, no matter who is watching.

·        People-Centricity

Everything that we do reflects our deep bonds with peers and customers. These aren't mere transactions, but transformational ties. They shape our culture and decisions, affirming that our true value lies in the lives we touch and impact.

·        Leadership

Taking ownership is about taking initiative, being in-charge and driving things to completion. It’s a brave choice to ‘own’ all aspects of our work, ensuring we take full responsibility for everything we handle.

Mission

A future possible only when health plans are free from administrative burdens so they can truly focus on what matters more – their members’ well-being.

Equal Employment Opportunity Statement

UST HealthProof is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST HealthProof reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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