The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As the Director of Asian Marketing, you will play a key role in leading and driving efficient processes, using your expertise and sound judgment to quickly and effectively meet our casino customers' needs. Your decisions will directly impact customer satisfaction and contribute to the growth and success of our marketing initiatives
THE DAY-TO-DAY:
Evaluate customer activity to provide appropriate incentives and approve limited allowances (rooms, food, beverages, event tickets).
Support customer base growth and development efforts.
Manage customer reservations using OPERA & PATRON systems.
Make decisions on customer allowances and comps.
Help manage customers to ensure profitability.
Collaborate with Casino Marketing, Marketing Executives, and staff to support casino customers.
Attend special events to promote marketing and interact with customers.
Protect customer privacy by following company policies on confidential information.
Resolve customer complaints and disputes in a way that satisfies both the customer and the company.
Follow local laws, Title 31, and attend required compliance and training sessions.
THE IDEAL CANDIDATE:
Bachelor's Degree or equivalent experience
3+ Years of Prior Relevant Experience
Proof of eligibility to work in the country located
Able to work in the fast pace environment
Able to work as a team with co-workers
Demonstrates excellent customer service skills
Demonstrates savvy interpersonal skills to effectively communicate with all business contacts
Shows flexibility in working a variety of shifts
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11889
Pay Range:
The pay range for this role is:
$65,600.00 - $109,400.00Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company’s incentive plan.Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!