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The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

Help shape the future of Ford Credit by driving the execution and improvement of Ford Credit’s operations and customer experience by building agentic systems! This role will lead a specialized team of engineers to build the platform, standards, and governance for agentic AI use across the organization. The role requires a strong technical background in generative AI, robotic process automation, and cloud systems. Alongside this, it requires strategic thinking in solutions architecture and strong leadership to guide a team in a new and evolving space.

The Director of Engineering – Agent Systems will have autonomy in shaping the future by being accountable for the budget, performance, and results of the agentic AI CoE. This role involves leading and mentoring a team of forward-deployed engineers, overseeing the platform for and governance of agentic AI, and navigating the technical complexities of building and integrating agentic solutions. A key aspect of this position is to champion the use of AI agents and agentic systems to drive efficiency and innovation across the organization, especially in upskilling other engineering teams. This includes working with engineering delivery teams to collaborate with business and product on AI-driven opportunities. The director will also be responsible for establishing best practices for process mapping, the selection of appropriate technology platforms, and the governance of non-deterministic systems.