**About the Role:** **Grade Level (for internal use):** 13 We are seeking an experienced and dynamic leader to fill the **Director – IT Operations** role in India. This role is critical for overseeing and managing our IT operations, ensuring seamless execution, driving efficiency, and fostering a high-performing work culture across various teams based in India. The Director will play a key role in aligning IT strategies with business goals, addressing human capital challenges, and strengthening talent acquisition and retention efforts. In addition, the role will support the IT function for Upstream Content platforms. **Key Responsibilities:** **Portfolio & Project Management** + Oversee and drive key IT projects and initiatives specific to teams in India, ensuring timely delivery, budget adherence, and alignment with business goals. + Work closely with global IT leadership to **prioritize and manage project portfolios** , ensuring efficient resource allocation and risk mitigation. + Continuously assess and enhance project execution methodologies to drive efficiency and scalability. ​ **Operational Excellence & Stakeholder Collaboration** + Ensure the smooth functioning of IT operations by implementing best practices, **optimizing service delivery models** , and improving overall efficiency. + Collaborate with **global IT leadership, business units, and tower leads** to ensure seamless coordination between India-based teams and global operations. ​ **Strategic Leadership & Team Management** + Provide strong leadership and strategic direction to IT teams within the **Engineering Organization (400+ team members)** in India, ensuring alignment with global and organizational objectives. + Work closely with **tower leads** to drive operational excellence, streamline processes, and enhance team performance. + Foster a collaborative and high-performance culture that encourages innovation, accountability, and continuous improvement. **Recruitment & Human Capital Management** + Partner with **Talent Acquisition teams** to develop and execute recruitment strategies to attract top-tier IT professionals, ensuring business continuity and growth. + Address **human capital challenges** by driving talent retention initiatives, upskilling programs, and workforce planning strategies. + Ensure a seamless onboarding process for new hires, aligning them with the company’s culture and strategic objectives. + Implement and promote **employee engagement activities** , including recognition programs, career development initiatives, and leadership training. ​ **Upstream Content Platforms Functional Role** + Work with the extended India team members along with teams in Canada, UK and Poland in Planning the activities that are to be delivered in the upcoming cycles. + Involve in organizing cross team collaboration and training to make sure the team members are knowledgeable in the legacy systems they are working on. **About S&P Global Commodity Insights** At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights . **What’s In It For** **You?** **Our Purpose:** Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. **Our People:** We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity, Discovery, Partnership** At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: + Health & Wellness: Health care coverage designed for the mind and body. + Flexible Downtime: Generous time off helps keep you energized for your time on. + Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. + Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. + Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries **Global Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. **Recruitment Fraud Alert:** If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp\_0525-Recruitment-Fraud-Alert.pdf) . ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.  **US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) **Job ID:** 312587 **Posted On:** 2025-07-16 **Location:** Hyderabad, Telangana, India