San Francisco, CA
2 days ago
Director / General Manager, Payments & Financial Services
About the Team

This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and our DashMart businesses. This team is focused on incubating new ideas to give DoorDash customers better ways to make purchases on and off the DoorDash app!

About the Role

You will own building out consumer financial products strategy across our platform. You will be responsible for defining, executing, and optimizing growth initiatives for existing and net new consumer financial products and partnerships. You will manage multiple teams, including our existing >$1B gift card business, but also build new businesses 0 to 1 in the Fintech space.

You’re excited about this opportunity because you will… You’re action oriented. You can implement scalable initiatives and best practices to provide a world-class operation for our three-sided marketplace. You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. You are consumer first, and not competitor focused. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. You experiment with data. You can build data models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments. You will prove your hypotheses through operational experiments and running a/b tests. You can influence our organization. You will partner with teams like Operations, Enterprise Partner Managers, Product, Finance, Engineering and more to create strategic plans and harness opportunities while gaining buy-in from stakeholders and leadership We’re excited about you because… You have 10+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, or a related experience). Experience in fintech and/or payments industries required Previous management experience required (ideally having managed a multi-level organization) You have a completed Bachelor’s Degree in business, finance, economics, engineering or related field. MBA is a plus. 


We expect this position to be filled by 6/3/25

 

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