Summary The Director of Employee Experience is responsible for their respective facilities' “employee experience,” implementing policies and programs to support talent acquisition, performance management, employee relations, employee engagement, diversity, inclusion initiatives, HRIS operations, learning and development, and total rewards. This responsibility is completed in conjunction with support from system resources who will support the implementation of strategies at the local level. Participates in the development of the Employee Experience strategic plan at the system level representing the needs and objectives of the local facility. Essential Duties and Responsibilities • Supports and promotes the mission and values of Covenant Health Ministry. • Demonstrates an understanding of strategic and tactical Employee Experience functions and processes. • Demonstrated knowledge and application of collaborative decision-making methods and skills. Maintains openness to others’ ideas and makes decisions based on experience, data, facts, and reasoned judgment. • Understands business issues that are specific to the facility and demonstrates an awareness of the impact of human capital issues on the facility and how that relates to Covenant Health overall. • Strategic capabilities, including the ability to focus on clarifying organizational priorities and goals as the basis for evaluating the current and needed workplace knowledge and capabilities. • Ability to assess and diagnose functional, leadership, and motivational gaps and strengths in the development and execution of results-based succession and career plans. Collaborating with L & LD to implement and help develop where appropriate training and development opportunities to maximize employee potential. • Ability to plan and lead staffing initiatives, including recruitment, supervision, evaluation and development of staff in conjunction with Talent Acquisition. Serves as local/in-house workforce and people management expert. • Prioritizes employee experience and engagement and collaborates with local and system leaders to execute all local & system engagement initiatives. • Focus on clarifying organizational priorities and goals as the basis for evaluating the knowledge and capabilities needed in the workplace. • Conducts business with an understanding and respect for the differences in rules, customs, laws, regulations, and business operations between own culture and all cultures. • Demonstrated knowledge and leadership in maintaining the appropriate confidentiality and security of employee information. • Demonstrated knowledge and application of federal, state, and local regulatory policies and procedures. • Multi-Cultural Awareness and Respect Conducts business with an understanding and respect for the differences in rules, customs, laws, regulations, and business operations between own culture and all cultures. • Ethics knowledge and administration within a healthcare setting, including the Catholic Ethical and Religious Directives (ERD’s). • Demonstrate a capacity for understanding the business operations and functions within the organization. • Demonstrates an understanding of the relationship between effective human resources management and core business functions. • Understands organizational metrics and their correlation to business success. • Fiscal/budget knowledge and leadership. • Recognizes and seizes opportunities to listen to the perspectives of key leaders, stakeholders, and partners locally and across the system; acts as key HR liaison between local and system structures. • Works collaboratively with direct reports in setting annual and “just in time” performance and learning goals, and preparing challenging performance and learning plans that are aligned to Covenant’s mission and values. • Drives the department to achieve and surpass business goals and objectives. • Holds direct reports accountable for applying the knowledge and skills learned through developmental experiences to achieving performance goals. • Prioritizes to make the important urgent and is intolerant of postponement. • Maintains required competencies and completes annual compliance courses on time. • Other duties as consistent with this role. Job Requirements Job Knowledge and Skills • Excellent interpersonal skills. • Excellent verbal and communication skills. • Good facilitation skills. • Analytical and problem-solving skills. • Proficient in Microsoft Office. • Strong leadership skills. • Ability to work successfully in stressful situations. Education and Experience • Bachelor’s degree required, in HR Mgmt. or similar field preferred. Graduate degree preferred. • 5 years of HR experience required. • 5 years of leadership experience required. • PHR or SHRM-CP certification preferred. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands Must possess the physical and mental abilities to perform the tasks normally associated with this position that involve a combination of prolonged sitting, standing, walking, bending, stooping, twisting, and reaching. Lifting/carrying frequently up to 10 pounds. Some stress is related to a high level of responsibility for quality care. The ability to speak, read, write, and understand written instructions in English is required. Americans with Disabilities Statement Must be able to perform all essential functions of this position with reasonable accommodation if disabled. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity. Standard of Business Conduct Every St. Mary’s Regional Medical Center employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.