Bangalore, India
1 day ago
Director-Commercial IT & Digital

About AstraZeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

Background:

At AstraZeneca, our IT organization is at the forefront of technology, driving business digitization and transformation. In Commercial IT, we've shifted from a reactive approach to a strategic, proactive, value-driven team. We aim to enhance patient and Healthcare Professional (HCP) journeys through digital innovation, supporting business growth with impactful launches, field effectiveness, and digital/omnichannel capabilities, all grounded in strong business partnerships.

Key focus areas currently are:

Omnichannel and digital marketing for patients and HCPsE-commerce and consumerizationInternal innovationExternal innovation with partners and start-up ecosystemsAutomation and simplification, leveraging artificial intelligenceAnalytics, insights, and data governanceSupport and implementation of business systems for office and field operations

Role Overview:

The Digital Solutions Delivery Director is responsible for empowering the field force, sale team and supporting internal (non-sales) functions in driving efficiency and productivity at scale. This role demands a collaborative and proactive approach to working with internal and external stakeholders to understand India's business priorities and challenges and to deliver effective solutions.

Success in this role requires the following skills:

Comprehensive Business Analysis skillEntrepreneurial mindsetFirst principle based thinkingProject and program managementStrong written and verbal communicationCollaboration across functions and geographiesStakeholder managementSolution designRisk managementChange ManagementAssertive while maintaining calm and composed demeanorA continuous learning mindset to adapt to the evolving technology landscape

Core Accountabilities:

Enable and empower the field force, sales team and supporting functions digitally, driving significant efficiency and productivity.Engage with stakeholders to understand business priorities, proactively identifying digitalization opportunities.Lead projects and programs with precision, managing risks and dependencies, ensuring timely delivery, budget adherence, and alignment with project/program objectives.Ensure that necessary internal/global governance and compliance standards are met and adhered to for every digital projects/programs/initiativeWork closely with global cross-functional teams to understand global innovation, innovative pilots successfully deployed elsewhere in the globe, and bring these innovations to IndiaCommunicate project progress, updates, and risks to stakeholders, including executives and team membersFoster a collaborative team environment, promoting effective teamwork and knowledge sharing.Use the bi-annual Pulse survey to evaluate and improve business and IT satisfactionEngage with tech start-ups through AstraZeneca’s ACatalyst Network for potential collaborations in India.

Essential Skills/Experience

Relevant technical degree or equivalent (BTech/MTech with MBA) with strong academic performance.Understanding of the pharmaceutical/healthcare domain.Proven leadership in global organizations with complex, diverse environments.Expertise in relationship-building with senior internal customers and suppliers.Technical proficiency in:Salesforce CRM (Marketing Cloud, Health Cloud, Einstein)Market TechDigital HealthPower BIApplication of AI and GenAIUnderstanding of Workday, Coupa, SAP ConcurStrong communication, facilitation, and relationship-building skills.Experience influencing solution directions and adopting standards using architecture strategies.Proven ability to inspire change and challenge conventional ideas.Experience managing relationships with business teams and third-party suppliers.Strategic, big-picture thinking with an understanding of long-term implications.Critical thinking skills, questioning assumptions, and evaluating evidence objectively.Openness to change, adaptable to new insights and circumstances, supporting innovation.Awareness of marketplace developments and their potential impact on AZLeading team from the front with servant leadership mindset

Desirable Skills/Experience

7+ years with Pharma/Healthcare industry would be a plusHave good connect/good network with digital solution providers (in India) and start-up eco-system

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning,

Date Posted

28-Apr-2025

Closing Date

29-May-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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