**Description** This position is incentive eligible. **Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Director Clinical Operations with Henrico Doctors' Hospital Forest you can be a part of an organization that is devoted to giving back! **Benefits** Henrico Doctors' Hospital Forest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Henrico Doctors' Hospital Forest family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Director Clinical Operations to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** The Clinical Operations Director ensures high quality, patient-centered care through oversight of the overall daily function and staffing of nursing departments. The Director provides direct supervision of the nursing supervisors and ensures appropriate resource allocation by providing oversight of the central resource pool(s). The Director monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of organizational objectives. The Director may assume additional responsibilities and duties as assigned, depending on organizational needs.​ **SPECIFIC ELEMENTS AND ESSENTIAL FUNCTIONS*** Provides operational oversight for nursing supervisors, ensuring appropriate management of daily staffing needs throughout the facility Maintains skillset to function as nursing supervisor Ensures resources are appropriately and fairly allocated according to hospital needs, patient acuity and skill mix. Serves as Facility Scheduler Administrator (FSA) Ensures compliance with scheduling excellence through review of posted schedules, analysis of trends, and reeducation of nursing leadership as needed Partners with throughput manager and provides operational oversight of clinical decision unit/short stay unit, ensuring appropriate use of capacity and resources to facilitate throughput efficiency Develops goals for Nursing Administration and provides ongoing coaching, mentorship, and development of team Assists with facility-wide projects as directed by CNO/ACNO Collaborates with ancillary departments to resolve issues and improve work flow processes throughout the organization using a proactive approach Provides clinical consultation and guidance as needed to assist in patient care and throughput Promotes open communication and facilitates staff involvement in decision-making, conflict resolution, and collegiality Communicates in an effective, professional manner Attend, facilitate, and encourage staff participation in departmental projects, hospital committees, and professional practice councils **LANGUAGE SKILLS:** Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, nursing/Patient progress notes and nursing procedures. Ability to effectively present information and respond to questions from department heads, customers (Patients, family members, physicians, etc.) and the public. Computer skills preferred. **MATHEMATICAL SKILLS:** Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. **LEADERSHIP:** Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; selects effective team members; challenges others to learn; keeps current and integrates new information; communicates and models organization values; fosters high performance and recognizes need for and provides adequate resources. **QUALITY IMPROVEMENT:** Applies quality improvement methods and techniques and identifies processes for improvement in daily work. **ENVIRONMENT OF CARE** : Demonstrates understanding of fire and emergency procedures, participates in fire and disaster drills, demonstrates understanding of safety and security procedures, applies safety and security precautions, demonstrates understanding of hazardous materials plan and demonstrates proper use of equipment. **INFECTION CONTROL** : Applies hand-washing principles during daily work, demonstrates understanding of isolation precautions recognizes signs and symptoms of infection and complies with the employee health program, demonstrates understanding of the process for identifying and handling infectious waste, maintains personal hygiene, complies with OSHA standards in the work place and demonstrate understanding of cross-contamination. **INFORMATION MANAGEMENT:** Records data as needed, promotes confidentiality of patient information, logs onto the system using own password, logs off the system when leaving the work station, reports suspected violation of security/confidentiality issues, reviews data and identifies trends and deletes passwords of employees no longer needing access to software programs. **INTERPERSONAL SKILLS:** Demonstrates active listening techniques, gains support through effective relationships, treats others with dignity and respect, seeks feedback, sets clear standards for performance, evaluates job performance and provides effective feedback, establishes systems to measure effectiveness, efficiency and service and creates and maintains reporting mechanism. **EXPERIENCE** REQUIRED: RN with minimum 5 years experience PREFERRED: Prior nursing administration or leadership experience preferred Henrico Doctors’ Hospital (https://henricodoctors.com/) has provided quality healthcare services to the Richmond community since 1974. We give patient's access to trained physicians and advanced technology. Our **340-bed hospital** is one of the region's leading acute care facilities. The hospital offers a full range of healthcare services, with specialties in trauma, cardiovascular and neurological care, women’s health, oncology, and groundbreaking diagnostic imaging. We are a national trendsetter in kidney transplants through the **Virginia Transplant Center** . As part of the **Virginia Institute of Robotic Surgery** , we drive the state in minimally invasive procedures with da Vinci robotic-assisted surgeries. We are proud to be the recipient of several national awards. The awards include **Top 100 Hospital** by Truven Health Analytics®, 100 Best Hospitals by Healthgrades, Top 10% in the Nation for Cardiology Services and Treatment of Stroke, and Healthgrades Stroke Care Excellence Award. We have many other Five-Star clinical achievements recognizing our heart, stroke, and critical care programs. At Henrico Doctors’ Hospital, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Director Clinical Operations opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.