What You’ll Do:
This position will have direct responsibility over the development, expansion and execution of shop operations, equipment readiness, and maintenance development. Responsible for a safe, productive, timely, and efficient shop operation in order to meet driver needs. Ensure shop operations are constantly meeting all federal / state / local DOT, OSHA, and EPA regulations. There may be additional areas of focus & improvement as development continues with an expectation to meet all applicable compliance, restriction & regulations. The person filling this role will collaborate and partner with all managers and directors (internal and external) to the department to ensure a cohesive effort of organization & equipment development.
Duties & Responsibilities
· Plan, review, organize, and direct shop maintenance, shop operation, & repair of equipment while maximizing the revenue goals of USX. Ensure safe vehicle operations and compliance with applicable regulations.
· Direct shop operational improvements, policies, and procedures. Oversight of equipment scheduling, inside repair, mobile repair, tooling, equipment utilization and customer satisfaction.
· Manage downtime, safety, quality, productivity and develop reliable & advanced equipment practices to improve operations, reliability, and optimized cost.
· Ensure maintenance KPIs are in direct alignment to the overall corporate strategy. Emphasize company standards for equipment repair, on-time delivery, cost reduction, quality, safety, employee relations and other performance measures that support U.S. Xpress, Inc.
· Participate in the development of tractor and trailer specs to ensure equipment aligns to its application / use.
· Provide insight to ensure renovations or design of facilities to meet all requirements and standardized across facilities.
· Develop programs to deliver customer satisfaction, cost reduction, quality, safety, and other performance measures that support U.S. Xpress, Inc.
· Participate in the implementation of innovative ideas or technology in the department (tooling, software, electric / Hydrogen / Autonomous vehicles / future).
· Maintain Tractor & Trailer equipment maintenance standards, strategy, and development.
· Analyze work order, warranty and outside repair data for trends and make recommended process changes to upper management.
· Participate and implement the strategic maintenance plan for tractors, trailers, equipment assets while partnering with Corp Maintenance.
· Improve department interaction with other departments within the company (operations).
· Manage vendor relationships in your area of responsibility. Partner with Corporate Maintenance & Over the Road repair in all relationships.
· Identify training and developmental needs, provide opportunities for learning and growth.
· Creation and review of SOP’s, policies and procedures as required in a maintenance environment.
· Implement the quality review process and reporting (Shop and equipment audits).
· Collaborate inter & cross departmentally, with vendors and other organization as required to achieve the highest standards of accountability & success.
· Develop and oversee the quality review process and reporting (Shop and equipment audits).
· Continually assess performance levels and take timely action to remove performance barriers.
· Ensures all activities are in accordance with applicable federal, state, and local laws, rules, and regulations.
· Maintain subject matter expertise in FMCSA regulations and recommended practices.
· Partner with equipment onboarding / in servicing and retiring equipment through the trade/sale process.
· Responsible for supervisory functions such as hiring, training, evaluating, and assisting employees with work related issues. Provides employee corrective action plans as needed.
· Travels as necessary to assigned maintenance locations.
· Performs multiple simultaneous tasks.
Performs other duties as assigned.