We are seeking a strategic and visionary Director of UX Research to lead our user research function and champion a user-centered approach across product development. This role will be responsible for building and scaling a high-impact research team, driving insights that inform design and product decisions, and shaping the future of our user experience strategy.

Key Responsibilities

Leadership & Strategy

Develop and execute a comprehensive UX research strategy aligned with business goals.Lead, mentor, and grow a team of UX researchers across qualitative and quantitative disciplines.Advocate for the voice of the user across cross-functional teams including Product, Design, Engineering, and Marketing.

Research Execution

Oversee the planning and execution of user research studies including usability testing, ethnographic research, surveys, and data analysis.Translate complex user behaviors and needs into actionable insights.Ensure research findings are effectively communicated and integrated into product roadmaps.

Collaboration & Influence

Partner with senior stakeholders to prioritize research initiatives and influence product strategy.Foster a culture of curiosity, experimentation, and empathy across the organization.Promote best practices in research methodologies, tools, and ethics.

Operational Excellence

Build scalable research operations including participant recruitment, tooling, and knowledge management.Monitor and report on research impact and ROI to executive leadership.Stay current with industry trends and emerging technologies in UX and user research.Qualifications10+ years of experience in UX research, with at least 3 years in a leadership role.Proven track record of driving strategic impact through user insights.Expertise in a wide range of research methods and tools.Strong communication and storytelling skills.Experience working in agile, cross-functional environments.Advanced degree in Human-Computer Interaction, Psychology, Anthropology, or related field preferred.Preferred AttributesPassion for user-centered design and innovation.Ability to balance strategic vision with hands-on execution.Experience in B2B, SaaS, or consumer tech environments.Familiarity with accessibility and inclusive design principles.

Additional Information:

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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