Job Title: Director, US Market Access Payer Customer Marketing
Location: Morristown, NJ, Cambridge, MA
About the Job
The Director, US Market Access Payer Customer Marketing is responsible for developing strategic, above-brand customer content that aligns access objectives with payer needs across the portfolio. This role translates therapeutic area and brand insights into tailored messaging and field tools that drive engagement, pull-through, and partnership opportunities with the Big 3 and other key payer accounts. Operating in a fast-paced, agile environment, the Director leads the integration of brand and access strategies to ensure relevance and consistency across market segments and touchpoints.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Main Responsibilities:
Content Strategy & Development
Translate therapeutic area and business unit content into compelling, portfolio-level messaging that supports payer engagement and pull-through.
Customer-Centric Engagement
Craft and deliver strategic content aligned with the objectives and timelines of payer decision-makers (e.g., Part D cycles, formulary planning).
Access Landscape Expertise
Maintain a deep understanding of the evolving payer, provider, and IDN landscape to ensure content relevance across access segments.
Cross-Functional Integration
Align with Brand, Field Access, and Corporate Accounts to ensure content reflects both clinical value and access imperatives.
Agile Content Deployment
Adapt content quickly based on shifting customer needs, competitive context, and internal priorities across multiple indications.
Customer Partnership Enablement
Identify above-brand partnership opportunities and support the field in building long-term, trust-based relationships with priority accounts.
Leadership & Stakeholder Advising
Serve as a strategic advisor to General Managers and brand teams on payer marketing, content strategy, and customer insights.
About You
Required Qualifications
Bachelor's degree in Marketing, Business, Communications, or a related field (Advanced degree preferred)
Minimum of 7+ years in customer marketing, payer engagement, or access-related content strategy in the pharmaceutical or healthcare industry
Strong track record of developing effective, payer-relevant marketing content
Deep knowledge of the U.S. access landscape including PBMs, IDNs, payers, and providers
Demonstrated experience working across matrixed organizations with brand and access stakeholders
Excellent storytelling, messaging, and communication skills
Comfortable working in fast-paced, agile environments across multiple customer types
Personal Attributes:
Strategic thinker with strong business acumen
Highly organized and detail-oriented
Collaborative and team-oriented
Proactive, customer-driven, and execution-focused
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law
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Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
North America Applicants Only
The salary range for this position is:
$172,500.00 - $249,166.66All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.