Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Role Summary and Purpose

As the Director, Technical Tools Governance at NBCUniversal, you will lead the strategic direction, execution, and governance of technical tools supporting the Digital Network Operations Center (DNOC) within the Global Streaming Technology organization. This role is responsible for overseeing the full product lifecycle of operational tools, driving standardization, automation, and optimization across platforms. You will also manage procurement and financial oversight for the tools ecosystem, ensuring alignment with business goals and operational excellence.

This is a high-impact leadership role that blends product ownership, technical governance, and financial stewardship to support world-class, around-the-clock streaming operations.

Key Responsibilities

Product Governance & Strategy

Define and implement standards, processes, and tools for technical product ownership across teams.Develop and maintain metrics to evaluate tool performance, quality, and ROI.Align product strategy with business objectives and user needs.Lead the development of roadmaps and business cases for new tools and enhancements.

Operational Execution

Oversee the full product lifecycle: planning, requirements gathering, budgeting, procurement, and vendor management.Partner with engineering and digital teams to implement new technologies and resolve tool-related issues.Ensure timely delivery of technology solutions within budget constraints.Conduct ROI analysis to prioritize tool enhancements and feature development.

Financial & Procurement Oversight

Manage procurement of tools and services, ensuring cost-effective vendor relationships.Oversee budgeting and financial planning for the tools portfolio.Monitor and report on financial performance, identifying opportunities for cost optimization.

Leadership & Collaboration

Lead cross-functional teams, including internal stakeholders and external vendors, to ensure tool reliability and availability.Coach and mentor team members to build a high-performing, collaborative culture.Promote knowledge sharing and continuous improvement across the product ownership function.

Qualifications

•    Education: BA/BS in a related field or equivalent experience.
•    Experience:
•    9+ years in Technical Product Ownership, Product Management, or Digital Operations.
•    Proven experience managing vendors, budgets, and procurement processes.
•    Deep understanding of Agile development and process optimization.
•    Expert-level knowledge of video streaming technologies and operational tooling.
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Preferred Qualifications
•    Strategic thinker with a continuous improvement mindset.
•    Strong leadership and cross-functional collaboration skills.
•    Excellent communication, organizational, and analytical abilities; ability to manage complex projects within budget and timeline constraints
 

Passion for improving operational tools and employee This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $160,000.  Bonus & LTI eligible.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].