**Job Summary** The Director of Test & Quality Engineering will be responsible for leading the quality assurance and testing functions with our manufacturing partners and suppliers. This role ensures that all products meet the highest standards of quality, reliability, and performance. The successful candidate will bring extensive experience in quality management, manufacturing test engineering, and leadership to drive our quality initiatives forward. This role also includes managing customer RMAs (return management authorizations) and RCAs (root cause analyses) with an external partner company. **Job Responsibilities** · Develop and implement robust manufacturing quality assurance strategies, factory yield improvements, and ongoing improvements for customer RMAs & RCAs. · Lead and mentor the Test & Quality Engineering team, fostering a culture of excellence, accountability, and continuous improvement. · Collaborate with cross-functional teams, including R&D, manufacturing, and customer support, to ensure alignment on quality objectives. · Establish and monitor key performance indicators (KPIs) to track quality performance and drive improvements. · Drive continuous improvement initiatives to enhance factory quality and yields, product quality, and operational efficiency. · Prepare and present quality reports to executives and cross-functional teams. · Conduct regular audits and inspections to ensure compliance with industry standards, certifications, and regulatory requirements. · Manage the creation and maintenance of quality documentation, including test plans, reports, and standard operating procedures (SOPs). · Investigate and resolve factory, supplier, and customer quality issues, implementing corrective and preventive actions as needed. · Stay informed about industry trends and advancements in quality management and testing methodologies. · Represent the company in quality-related discussions with customers, suppliers, and regulatory bodies. **Job Requirements** · Bachelor's degree in Engineering, Quality Management, or a related field (Master's degree preferred). · Minimum of 10 years of experience in quality assurance and test engineering, with at least 5 years in a leadership role. · Strong knowledge of quality management systems (QMS) and standards such as ISO 9001 or similar. · Proven track record of leading successful quality improvement initiatives. · Excellent analytical, problem-solving, and decision-making skills. · Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. · Proficiency in quality management software and tools. · Certification in quality management (e.g., Six Sigma, CQE) is a plus. · Minimum of two days per week required in the Wichita NetApp office. Occasional travel is required Compensation: The target salary range for this position is 177,650 - 265,100 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 131370 At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. **Equal Opportunity Employer:** NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. **Why NetApp?** We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.