What You'll Do Avalara is an AI-first company. We expect every engineer, manager, and leader to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, decision-making, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool. We are looking for a Director of Technical Program Management to lead our Business Technology PMO, with a goal of driving execution excellence across global programs and ensure enterprise-scale transformation. This is a senior leadership role responsible for managing a team of program managers, scaling PMO operations globally, and aligning technical initiatives with strategic business goals. You bring a background in enterprise systems, people leadership, and executive-level program management. You will report to the VP of Business Technology. This is a remote opportunity. #LI-Remote This role is not eligible for visa sponsorship. What Your Responsibilities Will Be Define and lead the strategic portfolio of programs across the Business Technology organization. Translate business needs into multi-year technical roadmaps and measurable execution plans. Ensure consistency, quality, and risk management across all programs through standardized governance practices. Partner closely with Business Systems, Enterprise Architecture, Security, and Engineering to ensure programs align with broader enterprise architecture and compliance frameworks. Lead and grow a, global team of Technical Program Managers and Project Managers. Define organizational structure and scale the PMO function to meet growing business demand. Establish best practices, mentoring frameworks, and career development paths for team members. Build trusted relationships with executive stakeholders across Finance, Sales, Support, Marketing and IT. Serve as a strategic partner to leadership by providing insights into program status, resource allocation, trade-offs, and business impact. Establish and run the operating rhythms for the PMO—annual planning, quarterly reviews, monthly updates and status reporting. Develop dashboards and KPIs that provide visibility into portfolio health, delivery progress, and business value realization. Drive AI adoption across their teams and projects. What You'll Need to be Successful Bachelor's degree in Computer Science, Engineering, Business Information Systems, or related field Minimum of 15 years technical program management experience Minimum of 5 years in a leadership role managing PMO teams Demonstrated success delivering complex, cross-functional enterprise technology programs Experience with business systems (e.g., Salesforce CPQ/Service Cloud/Sales Cloud, NetSuite ) and enterprise application landscapes Demonstrated experience using AI tools to accelerate or improve software development processes and Prompt Engineering best practices Pay Range Details The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Colorado $148,800-$245,600 (annually) Washington $148,800-$271,500 (annually) California $148,800-$297,300 (annually) NYC $164,500-$297,300 (annually) The pay range above is the general base pay range for you in the state listed. Your actual salary/wage may be based on several factors, such as geographic location, candidate experience and qualifications, market and business considerations. This role is eligible for an annual bonus based on company performance, depending on the terms of the applicable plan and your role. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.