About the RoleGap Inc. is seeking a strategic and forward-thinking leader to join us as Director of Operations, Talent Acquisition. In this high-impact role, you will drive enterprise-wide talent acquisition strategies that advance our bold vision: To become a high-performing house of iconic American brands that shape culture.

As a key member of the Talent Acquisition Leadership Team (TALT), you will reimagine how we attract and engage talent - embedding equitable practices, operational excellence, and innovation into every stage of the candidate experience. From strategic storytelling to designing scalable systems, your leadership will position Gap Inc. as a destination for purpose-driven careers.What You'll DoLead transformation efforts by connecting strategy to operations, enabling agility, impact, and excellence across the Talent Acquisition ecosystemBuild strategic partnerships across HQ functions and cross-functional teams to drive integrated, culturally relevant TA initiatives with a Field-First mindset.Align TA processes with enterprise goals through structured cadence reviews that ensure accountability, timely execution, and measurable impactEmbed inclusive hiring practices and psychological safety to ensure equitable candidate experiences and diverse pipelinesOversee daily recruitment operations including sourcing, candidate assessment, onboarding, and stakeholder alignment to ensure seamless executionOwn planning cycles including Annual Operating Plan (AOP), Long Range Planning (LRP), Goal Setting, calendaring, and performance tracking (e.g., hiring metrics, SLAs)Advise TA Operations and TALT teams to identify and remove barriers, fostering empowerment, enablement, and operational agilityDrive budget design, strategic vendor management, and contract optimization to drive cost-effective, compliant, and high-performing partnerships.Analyze organizational training needs and collaborate with HR partners to implement learning solutions that address capability gaps and escalated issuesLeverage recruitment data and platforms (e.g., Excel, Workday) to inform forecasting, reporting, and strategic decision-makingPilot and scale innovative hiring solutions including virtual assessments and skills-based frameworks to meet evolving business needsSupport Head of Talent Acquisition with strategic projects including Board and Senior Leadership presentations, stakeholder communications, and executive forumsWho You AreProven success driving talent strategy, workforce planning, and operational execution across large, matrixed organizationsDeep expertise in recruitment technologies, data analytics, and systems optimization to support scalable, high-impact solutionsStrong business acumen with a track record of aligning talent and operational strategies to enterprise growth objectivesLed complex, cross-functional initiatives that enhanced agility, efficiency, and team effectiveness across diverse stakeholder groupsBuilt collaborative partnerships with senior leaders and high-performing teams, fostering accountability and delivering enterprise-wide resultsApplied innovative thinking to solve abstract challenges, translating business needs into practical, measurable solutionsContinuously explored emerging technologies and methodologies to elevate candidate experience and operational performance