The role

We're looking for an exceptional Head of Talent Acquisition to lead our global hiring strategy and build the teams that will drive GoCardless's next phase of growth. This is a pivotal, strategic leadership role, not just a management position. You will own our talent acquisition function end-to-end, acting as a trusted advisor to our executive team and a coach to our Talent Acquisition team.

Based in Riga, you will be instrumental in shaping our workforce and culture across all our hubs, ensuring we attract and retain the world-class talent needed to achieve our vision of becoming the world’s bank payment network. This is a unique opportunity to build a modern, data-driven, and high-impact talent function from within.

GoCardless is in a unique and exciting phase of our journey. We are a global fintech scale-up with the stability of a mature business and the innovative spirit of a fast-growing tech company. This role is crucial to our next chapter of growth, as we integrate teams and scale our operations globally.

The majority of our hiring in the coming year will be focused on our key strategic hubs:

Riga: A major Operations hub with a strong culture of innovation and collaboration. Leeds: A new hub where you'll be instrumental in building a new team from the ground up, drawing on the city's dynamic fintech talent pool. Lisbon: Our newest engineering hub, where you'll be instrumental in building our Engineering teams from the ground up.

You will lead a distributed team of talented Talent Partners and Talent Coordinators, collaborating with colleagues and leaders across all hub locations. You'll report directly to the Chief People Officer, working side-by-side as a strategic partner to our Executive and Senior Leadership teams.

What excites you 

Architecting Our Strategy: You will own our global talent acquisition strategy end-to-end, acting as a trusted advisor to our executive team. This is a unique opportunity to build a modern, data-driven, and high-impact talent function from within. Leading a Global Team: You will coach, mentor, and empower a high-performing team of Talent Partners and Talent Co-ordinators across our key hubs. You'll ensure our team has the support and resources needed to excel in a fast-paced environment. Innovating with AI: You will have the knowledge and passion to implement AI and other transformative technologies to automate workflows and optimise our hiring engine. Your expertise will be key to making our processes smarter and faster. Shaping Our Future: You will be instrumental in shaping our workforce and culture across all our hubs, ensuring we attract and retain the world-class talent needed to make money simple and fair for everyone. Driving Excellence: You will define and optimise our hiring processes to be efficient, fair, and consistent, creating a remarkable candidate and hiring manager experience.

What excites us  

A Strategic Builder: You have a proven track record of designing, implementing, and scaling an in-house talent acquisition function in a high-growth, global technology or fintech company. A People-Centric Leader: You are a trusted coach and mentor who excels at empowering and leading a high-performing, distributed team. A Data-Driven Communicator: You can use talent analytics to identify trends, pinpoint inefficiencies, and tell a compelling story to senior stakeholders. A Passion for AI: You have knowledge of and a desire to implement and leverage AI to solve complex hiring problems and transform talent acquisition workflows. A Business Partner: You are a natural relationship builder who can challenge, influence, and advise senior leaders, acting as a true consultant on all things talent A Talent Expert: You possess a deep understanding of the tech talent market, with a strong focus on roles across Engineering, Product, and Go-to-Market. Global Hiring Experience: You have experience with and are enthusiastic about building and growing teams across multiple international hubs, particularly in the UK and Europe. A Cultural Ambassador: You are passionate about building a diverse, world-class team and can act as a cultural champion for our values.

Salary range - the expected base salary range for this position is between €64,000 - €96,000 + company performance bonus

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.