**Job Title: SC Director, Taste China** **City, Country: Shanghai Minhang, China** **On Site: On Site** As the China Supply Chain Director at dsm-firmenich, you will play a critical role in leading and overseeing all aspects of the supply chain operations in China, including CX DP, BP. Your primary responsibility will be to develop and execute supply chain strategies that optimize efficiency, enhance customer satisfaction, and drive sustainable growth within the Chinese market. You will collaborate closely with cross-functional teams, including Production, Logistics, Procurement, and commercial, to ensure a seamless and effective supply chain process. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. **Your key responsibilities** + Supply Chain Strategy: + Develop and implement the supply chain strategy for China in alignment with the global supply chain objectives and overall company goals. + Identify opportunities for improvement, cost optimization, and process streamlining to enhance the efficiency and effectiveness of the supply chain. + Business Planning and S&OP Process Management: + Lead and manage the S&OP process, working closely with sales, marketing, and production teams to develop and refine demand forecasts and production plans. + Establish and maintain a robust S&OP calendar, ensuring timely data collection, analysis, and decision-making at each stage of the process. + Demand Planning and Forecasting: + Lead the demand planning and forecasting process for the Chinese market, collaborating with Commercial, and Manufacturing teams to ensure accurate demand projections. + Implement robust demand planning practices to minimize stockouts, reduce excess inventory, and improve overall inventory management. + Customer Experience: + Lead, coach and development CX team to drive delivery of exceptional customer service. Develop leadership skills to support growth of the team and organization. + Develop strong internal / external collaborative customers relationships ensuring and evolution of customers satisfaction and leadership on actions plan. + Breakdown and execute CX strategy ensuring CX team engagement, process adoption and routines. + Inventory Management: + Collaborating with planning team to develop and execute inventory management strategies to ensure optimal stock levels across the supply chain network in China. + Collaborating with planning team to monitor and analyze inventory performance metrics, implementing initiatives to improve inventory turns and reduce holding costs. + Continuous Improvement and Compliance: + Drive continuous improvement initiatives across the supply chain to enhance process efficiency, reduce waste, and increase productivity. + Ensure compliance with all relevant regulations, quality standards, and industry best practices within the supply chain operations. + Team Leadership and Development: + Lead, mentor, and develop a high-performing supply chain team, fostering a culture of collaboration, innovation, and continuous improvement. + Set performance goals, conduct performance evaluations, and provide coaching to team members to enhance their skills and capabilities. + Stakeholder Management: + Work closely with senior management and other functional heads to align supply chain operations with the overall company strategy and objectives. + Maintain effective communication with stakeholders, providing updates on supply chain performance and initiatives. **We Bring** + Empowerment to make meaningful contributions while upholding ethical standards. + Recognition and celebration of your efforts and accomplishments + Opportunities for growth and advancement for those who embrace innovation and take initiative + Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions + Responsibility and accountability in living company values and driving sustainable solutions + Supportive environment where individuals are empowered to progress and contribute to meaningful change. **You Bring:** + Bachelor's or Master's degree in Supply Chain Management, Business Administration, or a related field. An MBA is a plus. + Significant experience in supply chain management, preferably within the chemical, flavor, and fragrance industry in China. + Proven track record in developing and implementing supply chain strategies, demand planning, Business Planning and Customer experience management practices. + Excellent leadership and people management skills with the ability to lead and motivate cross-functional teams. + Solid financial acumen with experience in budgeting and cost management within the supply chain. + Strong analytical and problem-solving abilities. + Excellent communication and interpersonal skills to effectively collaborate with various stakeholders. + Ability to thrive in a fast-paced, dynamic environment and make data-driven decisions. **Equal opportunities commitment** dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. **About DSM-Firmenich** As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.