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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Success Plan Sales team is seeking an outstanding leader to join our Australia/New Zealand (ANZ) team as The Director of Success Plan Sales. The successful candidate will lead a specialist sales team in growing the Success Plan alongside every Salesforce license opportunity, and collaborating tightly with core sales and other cross-functional teams such as Account Success teams. This individual will lead the ANZ Success Plan Sales team (Premier & Signature), and be responsible for developing, communicating, and delivering a successful sales strategy while supporting coverage and growth of the ANZ Operating Unit.

Duties & Responsibilities:

Driving bookings and exceeding ACV targets to grow the Success Plan businessAccurate reporting on sales activity and forecasting to senior sales managementCreating and gaining executive agreement on a Success Plan sales strategy that is co-owned by the core license sales and The Success organizationsEngaging at the C-level in enterprise customer organizations to position the value of Success PlansDeveloping a winning Success Plan Sales team, including recruiting, hiring, and developing sales talentCoaching direct reports on strategies to drive bookingsDriving operational excellence within the Success Plan Sales teamCapable of successfully handling significant escalations and issuesConsistent monitoring of the sales activity of the team, and tracking of results

Minimum Requirements:

Demonstrated experience leading a high growth $1B+ portfolio of sales focused on Enterprise customersPrevious experience managing a team of quota carrying sales reps. Proven people leadership skills to develop, drive, and motivate ICs.Proven ability to front executive relationships (internal and external).Consistent track record of accomplishment in successfully managing ideally a services, and support sales organization - or license sales - in the technology sectorDemonstrated ability to create and communicate a clear and inspiring vision for growth.Capable of maturing a high-growth business and teams.Ability to collaborate and influence in a “win as a team” environment, effectively working with senior executives in a matrix organization

Across all Sales Leaders, we are looking for the following attributes:

Strong leadership capabilitiesExperience in sales coaching and mentoringAbility to operate effectively in a fast-paced, team environmentHas a strong drive for resultsStrong engagement and communication skillsConsultative selling experienceCan collaborate and influence in a “win as a team” environmentResourcefulIs a trusted advisor to the customers and colleaguesStrong intuition for business and commercial skillsPrior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS) space

Equality is a core value at Salesforce. We strive to build a workplace that reflects society and where everyone feels seen, valued, heard, and empowered to create the best work of their careers. Learn more about our commitment to Equality at https://www.salesforce.com/company/equality/ .

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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