Toronto, ON, M5R 1A6, CAN
21 hours ago
Director, Strategic Initiatives
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** Reporting directly to the Sr. Director, Strategy & Initiatives, the Director, Strategy & Initiatives provides leadership and has accountability of the design, development and execution of new client strategies (including client segmentation) to drive client acquisition and engagement. Where appropriate, the role owns the strategy roll out and cross-product initiatives along with the respective Product, Channel and other stakeholders. The role develops multi-year roadmaps, drives continuous improvements of the broader team and oversees monitoring of key macro trends, industry best practices, and the competitive environment to inform client and segmentation strategy. This is a highly collaborative role with exposure across the bank that requires strong thought leadership, strategic decision-making, proactive stakeholder management, influencing and people management capabilities. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote._ **How you’ll succeed** + **Thought leadership** - Provide thought leadership to the team and business leaders on definition, prioritization, and execution of strategies across both organic and incremental initiatives to accomplish strategic objectives and targets. + **Strategy** – Lead the identification and assessment of opportunities and development of client strategies to drive acquisition, growth and engagement. Develop strategic criteria and assessment frameworks. Own the development of a multi-year strategic roadmap, leading cross-functional ideation and strategy sessions. Maintain a strong understanding of the strengths and opportunities facing the business; utilize advanced business knowledge to ensure initiatives remain aligned to strategies and objectives. + **Research and data analysis** – Oversee internal and external research and data analysis to identify and evaluate potential opportunities, stay abreast of key trends, industry developments, client needs and regulatory changes. Provide leadership on required data analysis and quantitative assessments of opportunities. Interpret data and research to drive strategy development. + **Cross-functional collaboration & relationship building** – Proactively partner with stakeholders from across CIBC to identify opportunities and lead client growth and experience focused strategic initiatives. Lead stakeholder engagement, understand stakeholder needs and priorities, solicit input into the development of new opportunities. Act as a focal liaison point across multiple product and functional teams to ensure alignment of strategy and delivery of initiatives. + **Leadership and people management** – Set appropriate context, build team and individual capabilities, envision, inspire and drive the team to create a positive and highly productive work environment. + **Execution/implementation** – Oversee the implementation of strategic initiatives - orchestrating work packages across various partners. **Who you are** + **You can demonstrate experience of** 8-10 years in business strategy, product or a business role. **It's an asset if** you have thorough knowledge of financial services sufficient to analyze and interpret complex information and concepts, apply/present these in innovative ways at all levels of the organization and ability/experience to effectively navigate a complex matrix organization. + Y **ou are a bold and authentic leader.** You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. + **You give meaning to data.** You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. + **You act like an owner.** You thrive when you're empowered to take initiative, go above and beyond, and deliver results. + **You're passionate about people** . You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. + **You look beyond the moment.** You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible. + **You have a degree/diploma in** Business Administration + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 25th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Channel Management, Client Service, Communication, Customer Experience (CX), Detail-Oriented, People Management, Process Improvements, Professional Presentation, Relationship Management, Strategic Initiative, Taking Initiative At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
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