Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Are you a strategic leader with a passion for data, innovation, and driving high-impact outcomes? If so, we invite you to join us at Elastic as a Director, Solution Architecture Strategy & Operations. In this role, you'll lead a small team reporting into Elastic’s Global Revenue Operations Organization. You'll be responsible for driving the end-to-end strategy and operations for our Solutions Architect (SA) organization—ensuring that your team delivers insights and solutions that empower our SA leaders and shape our global strategy.
In this role, you will partner closely with the SA Leadership team, Strategy & Operations, Finance, IT, and more organizations focusing on the upkeep and development of all Solutions Architect programs including; performance metrics, fiscal year planning, compensation design, organizational policy, continuous process improvement, and strategic project road-mapping. As Elastic continues to grow, so does the need for new and innovative ways to develop, and improve our programs & critical initiatives. You will work as a key collaborator in the design and implementation of priority growth areas
What You Will Be Doing
As the Director for the Solutions Architect Revenue Operations team you will;
• Ideate and roadmap all operational initiatives alongside the senior SA leaders. ensuring alignment with key business partners and timely execution.
• Responsible for Fiscal Year Planning activities including headcount & allocation, territory carve, compensation design, quota setting, & roll-out
• Perform in-depth analyses identifying root causes & impact to support central initiatives and drive growth
• Use data to build narrative content for QBRs and Board reviews that not only tell the story but identify the root cause and drive action
• Identify process gaps and opportunities for process improvement
• Provide analytical insights into aspects of key business decisions, including go-to-market strategies, prioritization, process improvement, metrics, and dashboards
• Identify levers for driving revenue growth and sales efficiency
What You Bring
• 7+ years of Sales Operations, Strategy, FP&A, Engineering, or similar fields in SaaS Organizations
• Working knowledge of Solution Architecture Strategy and Operations
• BA/BS degree in Marketing, Business, Finance or equivalent experience required. A Master's Degree in Business or Marketing is a plus
• Comfortable working independently on tasks, utilizing problem solving skills to propose solutions, and make suggestions for improvements and clarity
• A data-minded individual and power user of G-Sheets and MS Excel
• High level of proficiency with G-Slides to build C-Suite level presentations
• Solutions-focused style possessing the ability to quickly change directions given new information or shifting priorities
• Highly organized, analytical, data-driven, and experienced at crafting business plans and policies to support program decisions
• Excellent communication, engagement, and cross-functional partnership skills. Must be comfortable communicating with all levels of leadership in both written and verbal situations.
• Experience with Tableau is a plus
• Deep familiarity with Salesforce.com
• Ability to thrive in a fast-paced and ambiguous environment
We would love for you to join our excellent and diverse Revenue Operations te