Make a difference. The Director, Service Center Operations will oversee and optimize all aspects of the company's Zones or Service Center warehouse operations, logistics and Safety, Security and Compliance. This role must ensure the efficient functioning of the warehouse operations, which supports the company's broader strategy with a continuous improvement mindset. **In this role you will:** + Develop and implement plans to optimize Zones or Service Center warehouse operations and leverage best practices across the Company. + Improve efficiency and reduce costs while meeting the company’s objectives and customer demands. + Generate regular reports and data analysis to monitor key performance indicators (KPIs) and assess warehouse operations' financial and organizational effectiveness. Use data insights gained to make informed decisions, assess strategy, and drive continuous improvement. + Partner with Human Resources to cultivate a positive and engaging work environment by supporting employee development initiatives, and implementing strategies that enhance retention, succession planning, and workforce optimization. + Ensure a safe working environment by implementing and enforcing safety protocols and compliance with occupational health and safety regulations. + Develop and implement training and development for distribution team members consistently across the network. + Evaluate and enhance warehouse processes by identifying improvement opportunities and implementing operational changes that streamline workflows, boost productivity, and elevate overall performance. + Oversee inventory control procedures, including receiving, storage, and distribution processes while complying with regulatory requirements and industry standards. + Utilize inventory optimization tools and systems to enhance visibility and control over inventory across the supply chain network. + Optimize transportation and distribution networks to improve delivery efficiency and reduce lead times. + Develop and implement a strategy for distribution automation, including current best practices and sourcing additional automation opportunities. **What you bring to the table:** + Four-year degree in Business or related degree + Minimum of 10 years experience in progressively responsible operations leadership roles + Experience in high volume warehousing operations + Proficiency in continuous improvement, inventory control and distribution management processes + Track record for implementing strategic growth plans while ensuring safe operational methods + Communication, meeting facilitation and public speaking skills + Strong analytical and problem-solving skills, experience in taking initiative and making appropriate decisions + Full cycle project management skills + Conflict resolution, problem solving, and critical thinking skills + Financial modeling skills + Organizational skills and attention to detail + Ability to work and influence all levels of the organization + Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage varying priorities. + Ability to organize unstructured information into clear and persuasive communications + Ability to think creatively **Compensation Details:** The expected rate of pay for this position is starting at $122,000 annually, depending on experience. This position is also incentive-eligible, based on specific and relative business metrics. **The** **Value of Graybar:** At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: + Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits. + **Life Insurance** coverage for you and options for your family. + Save on expenses with **Flexible Spending Accounts** . + Enjoy our **Disability Benefits** at no cost to you. + Share in our success with P **rofit Sharing Plans** . + **401(k) Savings Plan** with company match to help secure your future. + **Paid Vacation** & **Sick Days** to spend time away from work or in case of an illness. + Rest and recharge during our **Paid Holidays** throughout the year. + Take advantage of our **Paid Wellness Day** to focus on preventive care and prioritize your health. + Volunteer with **Community Time Off** to give back to the community. + **Predictable Work Schedules** to plan your life: no weekends or nights for most roles. + Celebrate your and others' achievements with our **Employee Recognition Program** . + Reach your career goals with our **Educational Reimbursement** and **Career Development Programs** . + And **More Perks** that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. **Why should you join Graybar?** At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. **Apply now and find out what’s next for you.** Equal Opportunity Employer/Vet/Disabled **_Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!_**