Posting Date

06/05/2025

5200 Virginia Way, Brentwood, Tennessee, 37027, United States of America

We are seeking an ambitious, experienced Director of Revenue Operations (ROPS) to lead revenue cycle operations for a portfolio of strategic business initiatives. This includes responsibility for a medium sized team of revenue cycle professionals.

Join the Revenue Operations Team, where you can:

Be part of the next generation of leaders at DaVitaContribute meaningfully to the unwavering pursuit of a healthier tomorrowBe and active member of a high-impact, widely-respected team of strategy, operations and continuous improvement professionalsCollaborate directly with executive leaders to solve the toughest problems Revenue Operations facesDirectly inform our vision for future successDevelop goals and strategies that will guide us through upcoming industry changes 

Director of Revenue Cycle Responsibilities

Location: Brentwood, TN. In-state preferred but, remote will also be considered. This role is hybrid/remote with some in-office time required.

Travel: Some travel required (10%).

Operational Excellence: 

Own the health, growth and business results of a revenue cycle team supporting multiple lines of business which are collectively referred to as SBI’s (Strategic Business Initiatives)Maintain a culture of compliance and ensure adherence to all compliance requirementsIdentify and drive continuous improvement initiatives to strengthen performance against key performance metrics and process controlsCollaborate across the village enterprise to drive results with key partnersAnticipate and proactively mitigate business risks

Strategic Thinking and Innovation:

Establish short and long-term strategic plans based on multi-year objectivesAnalyze and understand complex problems and develop a robust approach to solveUse strengths, skills and experience to drive impact across a range of functions and disciplinesLeverage analytical and quantitative skills to advance our understanding of problems and opportunities

Stewardship for People and Teams:

Actively engage in the recruitment, hiring, and retention processes to build and maintain team strengthCoach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core ValuesAdhere to talent development guidelines and performance management processes

Executive Communication:

Synthesize critical analysis through oral and written communicationDirectly and concisely communicate ideas, insights, risks and recommendations to executive leadersPrepare for and facilitate executive-level presentations across various stakeholder groupsUse influence to advance quality decision making and maintain focus on the most important stuffPartner with other leaders to drive results across teams

Continuous Development

Maintain up to date knowledge of the various systems and support departments that directly impact revenue cycle operations Maintain a current industry knowledge of healthcare revenue operations issues and trends 

Minimum Qualifications:

Bachelor's degree required, Master's degree preferredMinimum of ten (10) years of related experience requiredExperience implementing complex systems and technology solutions that span across multiple geographiesExperience with strategic planning and implementation of new initiativesDemonstrated ability to motivate others and lead large scale teams to execute enterprise goals.Strong knowledge and experienced practice with process improvement and project management methodologies, techniques, and processes

#LI-MR2

What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
· Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
· Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
· Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$110,100.00 - $161,700.00 / year

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. • New York Exempt: •　New York City and Long Island: $64,350.00/year •　Nassau, Suffolk, and Westchester counties: $64,350.00/year •　Remainder of New York state: $60,405.80/year New York Non-exempt: •　New York City and Long Island: $16.50/hour •　Nassau, Suffolk, and Westchester counties: $16.50/hour •　Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: •　Bellingham: $17.66/hour •　Burien: $21.16/hour •　Unincorporated King County: $20.29/hour •　Renton: $20.90/hour •　Seattle: $20.76/hour •　Tukwila: $21.10/hour •　Remainder of Washington state: $16.66/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.