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For over 25 years, Dominion Diagnostics has been committed to advancing patient care through trusted diagnostics. We are a premier urine drug testing/toxicology laboratory serving Addiction/ Substance Use Disorder Treatment, MAT + OTP Clinics and in Pain Management settings. Dominion Diagnostics currently has labs in over 30 states across the country.
Position Summary
The Payer Relations Director is responsible for executing department strategy to retain and increase market access in specific regions by calling on, planning, negotiating and contracting with health plans. This role is also responsible for coordinating efforts with the VP of Payer Relations and sales leadership.
Essential Functions and Duties
Develops and maintains profitable business relationships with key payer organizationsDesigns and implements strategies to meet or exceed goals for targeted accountsCreates and maintains strategic account maintenance and business development plansIdentifies and builds rapport with key decision makers to form successful business relationships, identify opportunities and meet customer needsMeet in person with top 5 accounts annually Evaluates, negotiates and implements contracts with assigned target prospectsCollaborates with various internal departments to increase access in strategic target marketsMeets regularly with VP of Payer Relations to review goals and evaluate successParticipates in planning and development sessions for overall department strategyMaintains awareness of marketplace trends affecting overall business strategy and makes recommendations for re-focus and adjustmentsManages the administrative requirements of the positionParticipates in solution development initiatives and department process improvementAutomobile and airplane travel will be required and may be up to 10%Excellent Benefits:
Our comprehensive benefits package includes medical, dental, and vision coverage; a 401k plan with an employer match, paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits. In addition, an annual bonus may be paid to eligible employees based on organizational and individual performance. Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling.
RequirementsGeneral QualificationsMinimum Education and/or Certification:
Bachelor’s Degree and/or equivalent work experienceRequired:
3-5 years of working in a laboratory or health plan or1-3 years of direct contracting with health plans on behalf of a laboratoryKnowledge of managed care, provider reimbursement and contracting, and healthcare trendsExperience calling on C-level executivesContract review, negotiation and implementationBusiness contacts within the industry (Commercial health plans, Government plans/programs, Managed Care Organizations, ACOs, CIN’s etc.)Required Skills:
Business acumenMajor account sales experienceAbility to close business dealsHighly organizedSelf-starter, highly motivatedTeam orientedThe ability to establish and maintain relationships with key customers and stakeholdersExcellent written and oral communications skills, interpersonal influencing skillsThe ability to prioritize work and meet deadlines, particularly in a high volume settingStrong MS Office skills: Outlook, Word, Excel, PowerPoint and TeamsCRM experienceAbility to work under minimal supervisionPreferred:
Knowledge of the laboratory services industry Toxicology experience is a plusMicrosoft Power BI experiencePhysical Requirements:
· Prolonged periods of sitting at a desk and working on a computer
· Prolonged periods of communicating on a telephone and via Teams
· Must be able to lift 25 pounds at times
· Must be able to travel in a personal automobile and travel via airplane, as needed