**Purpose:** Responsible for a safe and secure environment for patients, families, visitors, and employees at all hospital properties. Responsible for the protection of all hospital property as well as for patient property entrusted to the department. Directs personnel involved in establishing, promoting and maintaining hospital security and property protection programs by performing the following duties personally or through subordinate supervisors. Maintains performance improvement activities within the departments and assures competency of all personnel. Maintains efficient and effective department operation while requiring compliance with all JCAHO, state, and federal and local regulatory laws, standards and protocols. Responsible for the operations of the parking and transportation functions, including valet service, shuttle service/contract, garage operations, cash collection, and parking machine operations. **Responsibilities:** + Review Incident Reports and Security Summaries and ensure that they are properly prepared, thorough, and that any needed follow up investigation and reporting is properly assigned and completed. Ensure that appropriate personnel are notified of significant events, security breaches, and initiate follow-up action(s) in conjunction with other departments to curtail or prevent future events. + Responsible for the establishment and ongoing maintenance of Security Management Plans, programs, and security policies and procedures to include having completed an evaluation of the Security Management Program on an annual basis. + Ensure location meets the JCAHO, federal, state and local regulations and standards as related to security, including any appropriate meeting attendance. + Develop, review and participate in security training for hospital staff, including new employee orientation, ongoing education in high-risk areas and annual update. + Responsible for the design, execution, and effectiveness of a system of internal controls which provides reasonable assurance that parking operations are effective and efficient, parking assets including revenue are safeguarded and parking operations financial information is reliable. + Set up and maintain continual liaison with federal, state, and local law enforcement authorities to ensure that an appropriate law enforcement agency will respond when needed and that appropriate evidence for these agencies is properly handled, if appropriate. . + Direct activities of both in-house and any contracted security staff in the implementation of security policies and procedures. Provide that officer patrols are conducted and that officers are highly visible throughout the hospital complex. + Direct all activities relating to physical security systems including mechanical and electronic access control, closed circuit television and intrusion alarms. May oversee direct supervision of specialized positions that may be present at the facility, i.e. locksmiths, security systems technical staff, etc. + Perform management activities, including interviewing, hiring and training personnel; planning, assigning and directing work; appraising performance; rewarding and disciplining personnel; addressing complaints and resolving problems. + Assess risk factors and proactively work with leaders to identify opportunities to improve the existing security force and security measures to ensure proper protection of patients, employees and assets + Plans, manages oversees, and develops policies and procedures for parking services, utilization of parking facilities, fiscal management of departmental expense and revenue budget, and applicable parking compute systems. + Minimum of Bachelor's Degree from accredited institution and at least ten years law-enforcement or security experience with at least three years in a leadership capacity. + OR High School Diploma and at least 12 years law-enforcement or security experience with at least five years in a leadership capacity. + Background in law enforcement services or security in health care or in a service-oriented industry preferred. + Strong knowledge of common technical applications, such as Microsoft Office products, preferred. + Must possess strong interpersonal skills, both oral and written, as well as the ability to develop and implement departmental plans, procedures and budgets. + Psychological fitness required to deal with stress and potentially dangerous conflict situations. + Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies. + Must have good hand/eye coordination and be able to pass an eye and hearing test with appropriate correction. Must be able to perform as a security officer when necessary. **Licensure, Certifications, and Clearances:** + Act 235 with Firearms or Act 235 without Firearms - All state mandated paperwork submitted within 6 months of hire or placement and process completed within 9 months of hire or placement. + Act 501 - Certification required within 90 days of hire or placement. + Basic Life Support (BLS) OR Cardio Pulmonary Resuscitation (CPR) certification required within 30 days of hire. + Act 120 trained or equivalent (PA State Police Act Police Academy training, Police Officer training as mandated by the Federal Law Enforcement Training Centers) preferred. + Driver's License + UPMC Physical Fitness Standard + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran**