Bellevue, WA, US
1 day ago
Director, Program Management, NA Surface Transportation
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

The Director, Safety & Compliance, defines and executes the safety and compliance initiatives across the North America Surface Transportation (NAST) network. Our ideal candidate is passionate about safety and compliance and possesses a strong project management background. They will have experience developing and implementing safety management systems and work-process simplification. The primary responsibility of this position is to lead the successful implementation of a comprehensive strategy to enable compliant and safe driving for the NAST network.
Experience on navigating across a highly regulated industry is critical. The expertise encompasses various areas, including regulations, compliance, safety standards, and the overall commercial motor vehicle industry. This leader needs to maintain agility and flexibility to ensure programs are put in place and adopted by Operations and safety teams to ensure we are always doing what is right for the safety of our associates, contractors, and anyone coming onto our sites or operating our equipment.
We are seeking a seasoned leader with a demonstrated track record of effectively managing and developing diverse teams, including both salaried and hourly employees. The ideal candidate will possess a keen ability to analyze complex issues, problem-solve, and lead through influence, fostering change across all organizational levels. This leader must be curious, adaptable, and committed to continuous learning, with a passion for optimizing operations and transportation processes through the strategic application of technology. The successful individual will excel at balancing hands-on involvement in addressing specific challenges while also maintaining a strategic, big-picture perspective to guide the organization towards greater efficiency and success.

This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced operations environment. Excellent communication skills with all levels of management and staff will be imperative.



Key job responsibilities
• Create and implement the short and long-term roadmap for NAST Safety and Compliance team
• Ability to build trust and confidence with the Operations and World-Wide safety teams and other stakeholders; influencing change through comprehensive risk assessments and safety data analysis.
• Develop and implement process standards across all modes of middle mile transportation to establish a standard platform on which we build technologies for the future network
• Create global relationships to ensure worldwide alignment on process best practice, planning and utilization of lessons learned
• Develop inputs to and implement related technology projects. Lead the scoping, assist with design and lead the implementation of technology projects.
• Skills and process training for the team to include new and existing NA leaders
• Audit internal work on process standards, leading to action planning and execution of improvement activity.
• Independently manage a portfolio of large complex projects and programs from concept through to pilot and full implementation
• Develop and nurture, whilst providing leadership and expertise to a team of SMEs and BI-Analysts
• Be the architect and gatekeeper of the Amazon’s Surface transportation Compliance and safety metrics
• Present performance metrics and long-term plans regularly to VP leadership teams
• Create an environment of innovation and continuous improvement within the team by embracing new technology and ideas
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