AWS is seeking a Director of Professional Services (ProServe) for our U.S. Federal customers. In this role, you will implement a strategy that drives long-term, transformational impact for our Federal customers and partners. You will be responsible for leading a team of sellers focused on our Federal accounts.

Your customers will include all branches of the US Federal government, civilian agencies, the Department of Defense, federal system integrator partners, and national security customers. You will also oversee our global aerospace and satellite business supporting global commercial customers. You will be accountable for the ProServe Federal P&L and will collaborate with the sales team leaders to shape and close large enterprise commitments for all Federal customers across AWS.

As Director of Professional Services for U.S. Federal you will grow the revenue through innovation, including the use of generative and agentic Artificial Intelligence technologies, and collaboration with our partners. You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions.

This opportunity will enable you to develop strong relationships with our customer’s c-suite (CTO, CIO, CFO), and collaborate with the Federal Sales, Partner, Global Services, Business Development, and Solution Architect teams to build and sell new solutions that are transforming the industry.


Key job responsibilities
- Manage the Federal ProServe P&L against revenue and bookings targets
- Integrate Global Services capabilities from Professional Service, AWS Managed Services, and the Enterprise Support Teams
- Hire and develop a diverse team of Federal sellers and cloud architects
- Responsible for the successful delivery of projects with our Federal customers.
- Oversee the high-quality delivery of a variety of customized engagements with partners and customers in Federal accounts
- Establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions. Deliver joint engagements to help partners succeed in large, complex customer engagements using AWS
- Implement effective delivery mechanism, including centralization, to decrease effort and increase speed for our customer achieving their business outcome