Now Brewing – director, Product Management Supply Chain! #tobeapartner

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through technology that serves our partners, customers, suppliers, stores, roasteries, and global communities.

This position contributes to Starbucks success by assuming end-to-end responsibility for the digital product strategy and roadmap for Supply Chain Planning and Sourcing—powering the flow of goods and services from suppliers and manufacturers to our distribution network and stores. We design, build, and mature a connected product ecosystem that reduces cost of goods sold, improves service levels, safeguards quality and compliance, and scales with Starbucks’ growth. To be successful, the candidate must be a strategic, data-driven product leader with deep expertise in both Planning and Sourcing, a proven ability to build and coach high-performing product teams, and a strong track record of delivering measurable business results in QSR, Retail, CPG, or franchise-based supply chains.

Key Responsibilities
•    Champion the Product Mindset & Best Practices
o    Establish and elevate product management craft across Planning & Sourcing (problem framing, discovery, outcome-driven roadmaps, PRD quality, prioritization, and clear OKRs). 
o    Create strong product rituals (quarterly planning, portfolio reviews, post-launch learnings) and artifacts that align stakeholders and drive accountability.
•    Build, Lead, and Grow a High-Performing Team
o    Recruit, develop, and retain a team of product leaders and product managers with expertise in S2C/P2P and Planning (Demand, Supply, Inventory, Replenishment, Network & S&OP/IBP). 
o    Provide hands-on coaching, career development, and performance management; cultivate a culture of curiosity, ownership, and bias for action.
•    Own the Product Portfolio for Planning & Sourcing
o    Planning: Lead products for demand planning, supply planning, inventory optimization, replenishment/allocation, inbound/outbound network planning, S&OE/S&OP/IBP, and scenario planning. 
o    Sourcing: Lead products for category/strategic sourcing, supplier discovery & onboarding, events/RF(x), contract lifecycle management (CLM), supplier performance & risk, catalog & P2P, and compliance.
•    Drive Outcomes That Matter
o    Set clear, measurable business outcomes (e.g., forecast accuracy, service level fill rate, on-time in-full, inventory turns/working capital, cost savings/avoidance, contract compliance, supplier risk reduction, traceability coverage, quality & food safety conformance). 
o    Partner with Finance to quantify benefits and manage the portfolio ROI; ensure adoption and sustained value realization.
•    Architect for Scale, Interoperability, and Resilience
o    Guide integration strategies across Sourcing, CLM, ERP, Procurement, PLM/specs, Quality/Food Safety, Risk/Third-party data, WMS/TMS, MES/MRP, and enterprise data platforms/MDM to enable clean, timely, and consistent information flow. 
o    Make thoughtful build/buy/partner decisions; manage vendors and platform roadmaps (e.g., Ariba, Coupa, Oracle, Icertis).
•    Lead Cross-Functional Alignment & Change
o    Operate as a strategic partner to Global Supply Chain, Procurement, Manufacturing, Quality & Food Safety, Logistics, Store Operations, Finance, and Legal. 
o    Drive change management and training plans to ensure adoption across a distributed, franchise-inclusive network.
•    Ensure Compliance, Risk Management, and Traceability
o    Embed capabilities for regulatory compliance, ethical sourcing, sustainability standards, supplier qualification, material traceability, specification control, and incident response across Planning & Sourcing workflows. 
o    Establish governance and data stewardship for auditability, data quality, and policy adherence.
•    Deliver with Speed and Quality
o    Run the full lifecycle from vision and planning through delivery and iteration in close partnership with engineering, data, and architecture. 
o    Navigate constraints (cost, resources, timeline) with clear trade-offs and disciplined execution.

Experience, Skills and Knowledge
•    Deep Domain Expertise
o    Planning: Demand and supply planning, inventory optimization, replenishment/allocation, inbound/outbound network planning, S&OE/S&OP/IBP, scenario planning. 
o    Sourcing: S2C and P2P processes and best practices; supplier onboarding, RF(x), bidding, CLM, supplier performance & risk, and P2P operations.
•    Platform & Integration Acumen
o    Hands-on experience with leading platforms (e.g., SAP/Oracle ERP; Ariba, Coupa; Icertis), and how they integrate with CLM, Procurement, PLM/specs, QMS, Risk, WMS/TMS, MES/MRP, and enterprise data platforms/MDM. 
o    Practical understanding of integration patterns, data quality, and reference/master data needed for planning and sourcing to work reliably at scale.
•    Analytics & Decision-Making
o    Strong analytical skillset to influence strategy and roadmaps; comfort with portfolio metrics, scenario trade-offs, and storytelling with data. 
o    Familiarity with forecasting, inventory, and supplier performance metrics; ability to translate insights into action.
•    Leadership & Influence
o    Proven track record building, coaching, and mentoring product teams; sets high standards for craft and execution. 
o    Operates effectively in matrixed environments; builds trust with executive stakeholders and frontline operators alike.
•    Bias for Execution
o    Delivers complex, cross-functional programs on time; adept at prioritization, risk management, and iterative delivery. 
o    Clear, concise communication and facilitation across executive forums and working teams.
•    Industry Background
o    Experience in QSR, Retail, CPG, or franchise-based supply chains with multi-node networks (suppliers, manufacturers, DCs, stores) and strict quality/food safety requirements.
 

We'd love to hear from people with
•    Bachelor’s degree or equivalent experience in a related field (Master’s/MBA preferred). 
•    10+ years of digital product management (or adjacent) experience delivering and scaling enterprise supply chain products in Planning and Sourcing. 
•    5+ years of people leadership experience hiring, coaching, and developing product managers and product leaders. 
•    Demonstrated success leading global, multi-stakeholder portfolios and implementing Planning and S2C/P2P platforms in complex environments. 
•    Experience in digital products and technology in the retail/QSR/CPG space is highly recommended.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. 
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. 
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.