Verisk Underwriting Solutions, Core Lines, is redefining our customer experience. Our Reimagine program is focused on modernizing our Forms, Rules and Loss Cost product and enabling delivery through a digital platform, enabling consumption and integration into customer workflows.
The Product Delivery Lead, a director-level position, will help us scale and align our product development efforts across a portfolio of B2B products in the insurance industry. This role will drive executional excellence by leading a team of Product Owners, optimizing Jira workflows, and ensuring project delivery consistency across our UX, analytics, and technical teams.
The ideal candidate is a proven leader who excels at managing high-performing teams while building scalable product delivery operations. This role will oversee a team of Product Owners (or similar roles) and be responsible for aligning their efforts to strategic business goals, driving consistent execution across a diverse portfolio of B2B insurance products.
You will lead the development and refinement of Agile delivery practices, with a strong focus on Jira workflow design, sprint planning, and cross-team visibility. This includes establishing consistent processes for backlog management, prioritization, and delivery tracking that ensure accountability and predictability.
You’ll manage complex, division-wide initiatives—such as platform modernization, multi-product rollouts, and delivery tooling upgrades—working closely with Engineering, IT, and Business stakeholders. You’ll also mentor your team, promote continuous improvement, and foster a collaborative environment across functions.
This role is ideal for someone who combines operational rigor with team leadership and can serve as a delivery partner and strategic enabler across the product lifecycle.
Coordinates a global staff with the following roles: Digital Product Owners; Developers; Customer Research, Change Management and Communications; Analytics; Content
7+ years of experience in product ops, program management, or similar roles in a software development environment.3+ years of direct people management experience, ideally with product owners or technical program managers.Deep experience configuring and using Jira across teams and workflows; familiarity with automation and reporting.Proven success managing cross-functional delivery in a fast-paced, B2B software environment.Strong understanding of Agile methodologies and product development lifecycle.Excellent communication, organizational, and change management skills.Progressive experience in B2B web product management and multi-team coordinationExperience leading web or web/mobile product management teamsExperience partnering with IT to create strategic plans to improve overall customer journeyKnowledge of Microsoft Office & Word and other communication, presentation tools like Domo, Datahub or TableauPreferred: experience in the insurance industry or other highly regulated B2B sectors.Preferred: familiarity with tools like Confluence, Jira Product Discovery, Jira Cloud, or similar.Preferred: background in SaaS platforms with multiple integrated services or modules.
Team Leadership
Manage, mentor, and guide a team of Product Owners across multiple product lines.
Foster a culture of accountability, transparency, and continuous improvement.
Process & Workflow Optimization
Design and implement scalable processes and workflows using Jira (and other tools).
Own and improve backlog hygiene, sprint planning cadence, definition of done, and delivery reporting.
Standardize how requirements are captured, documented, and handed off to engineering.
Cross-Functional Coordination
Align development timelines with product strategy, business priorities, and customer needs.
Manage the product migration roadmap and incorporate input from business stakeholder feedback and priorities.
Collaborate with Engineering, Product Management, QA, and Customer Success teams to drive execution.
Proactively surface risks, dependencies, and blockers to leadership.
Develop streamlined proposal, Analytics, and Common Feature plans and procedures for the team; educate the organization on the process and workflow.
Foster strong relationships with other DPO/IT teams to deploy new web and mobile products and on-going enhancements
Measurement and Reporting
Define and track KPIs related to product delivery velocity, team throughput, and operational health.
Build dashboards and reporting mechanisms that provide visibility into progress and resource allocation
We value the following:
Trust-based relationship with the team.Curious – Asks good questions, observes, takes notes of what motivates team membersAbility to connect to the bigger picture.Involves the right people in decision making.Ability to give feedback for growth, coach, sponsor, and support digital product owners.Leads and drives a culture of trust and continuous improvement on teams.Builds trust and a structure around which we collaborate.Removes blockers – Setting up escalation paths for people.Creates a high-performance, transparent environment focused on accountability and results.Leads organisational change. Advocates for change to improve larger structures around the team and the department.Manages his/her own manager (manage up).Builds frameworks and standards – While it is always important to make room for individual needs, structures and frameworks for managers help us hold each other accountable.