***Preferred location for this role is at one of our corporate offices in McLean, VA or Dallas, TX, Remote may be considered***
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, marketing, call center, and analytics functions! As the Director, Planning & Business Operations you will support the Revenue Management Consolidated Center (RMCC), a team at the core of Hilton's \"commercial engine\" and critical to Hilton's ability to achieve profitable growth. You will report to the Senior Director, Planning & Business Operations of Americas Commercial Services but partner with the Leader of RMCC.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefitsAt Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Facilitate business rhythms to ensure leadership is aligned on important priorities, decisions, and milestonesManage the annual objective-setting process for a 450+ member organization, ensuring alignment and execution of strategic goalsDevelop and implement engagement strategies that promote team connectivity, culture, and communicationImprove operational efficiency by implementing scalable tech solutions (e.g., Airtable, Salesforce) to streamline workflows and improve collaboration.Lead a high-performing team of 5+ professionals, balancing priorities and team capacityHow you will collaborate with others:
Build relationships across the Hilton organization to promote collaboration and influence outcomesCoach, mentor, and advocate for your team, fostering a culture of trust and growthWhat deliverables you will take ownership of:
Champion team member engagement and culture-building efforts across the broader organizationTranslate big picture goals into actionable plansLead the storytelling and communication strategy across internal and external audiencesWHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
Ten (10) years forward-thinking experience in a business strategy, planning or consulting roleThree (3) years of experience leading and inspiring teams and fostering a culture of growth and accountabilityThree (3) years of experience developing and executing strategic business plans aligned with organizational goalsDemonstrated experience building cross-functional relationships across departments and levelsExperience developing and delivering data-driven content tailored to a diverse stakeholder audienceTravel up to 20%It would be useful if you have:
BA/BS Bachelor's Degree or MBAPrevious top-tier strategy or Managing Consulting experienceHospitality industry experienceExperience with Salesforce and/or AirtableWHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $110,000-$160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE