Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. _We’re looking for a Director of Operations – Nordics to lead our service and project operations. In this key role, you’ll drive regional performance, margin growth, and strategic alignment — while empowering teams and making a tangible impact on customers, communities, and the environment._ **Lead Transformation. Drive Profitable Growth. Make an Impact.** Are you a strategic, entrepreneurial leader who thrives on building business value through operational excellence? We are looking for a **Director of Operations for our biggest business units** to drive service and project performance across the Nordic region. This is a high-impact leadership role where you'll combine **strategic thinking** , **commercial acumen** , and **operational know-how** to scale our Nordic business to the next level. Your team consists of 250 dedicated people with 8 direct reporting managers within the areas of service delivery, project execution, monitoring & control as well as application and technical design with an annual turnover of 160M$. **What You’ll Do** + Oversee daily operations across Sweden, Norway, and Denmark + Own the P&L for the Nordic transport segment — drive profitability and growth. + Drive customer-centric initiatives, operational innovation, and process excellence. + Lead and develop high-performing cross-country teams, fostering accountability and engagement. + Find smart ways to improve efficiency, margin, and customer experience + Collaborate across functions to ensure a smooth and impactful operation **What You Bring** + Several years of experience in operations, service, or project delivery — ideally in infrastructure or industrial sectors + An entrepreneurial mindset with strong commercial instincts. + Experience leading diverse teams across countries or regions + A collaborative approach to leadership — with strong communication skills + Ability to balance day-to-day details with strategic thinking + Solid understanding of budgeting, forecasting, and operational data + Fluent in English and at least one Nordic language + A bachelor’s degree in Business, Engineering, or related field (Master’s a plus) **You’ll Thrive Here If You:** + Enjoy leading with empathy, clarity, and purpose + Always put the customer first while never losing sight of the bottom line + Are energized by building strong teams and inclusive cultures + Use data to guide decisions — and are always curious to learn more + Care about long-term impact as much as short-term results + Believe in continuous improvement, not perfection + Want to make a difference — not just for business, but for the world around you **What We Offer** + A chance to lead meaningful work across borders where entrepreneurship meets execution. + A collaborative, flexible workplace where your voice is heard + Hybrid working options and opportunities to travel + Growth and leadership development support + The opportunity to contribute to a purpose-driven company tackling global water challenges **Everyone's equal value** We want people, regardless of skin color, age, disability, sexual orientation, and gender identity, to feel at home, not just at Xylem, but everywhere in the world. For us, diversity, equality, and inclusion mean more than just a policy or a set of methods. Diversity, equality, and inclusion are fundamental parts of our corporate culture and a key to long-term growth. Feel free to visit us at https://www.xylem.com/sv-se/ **Application** We look forward to receiving your application in English. Due to summer vacation we will start the recruitment process the second week of August. If you have any questions regarding this position, please contact Recruiter Leila Sayyad, Leila.sayyad@xylem.com . Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.