USA
1 day ago
Director, North America Business Desk Operations
**Job Summary** Are you ready to take charge and lead a dynamic team across North America, shaping the future of pricing strategies and deal approvals? As the People Manager for the North America Business Desk, you will play a pivotal role in driving success and fostering collaboration within our cross-cultural team. Your expertise in deal evaluations, compliance, and margin management will be instrumental in ensuring our company's growth and profitability in the region. Join us and make a meaningful impact on our organization! **Job Responsibilities** + Lead and inspire a cross-cultural team across North America, providing guidance, support, and mentorship to unlock their full potential. + Champion pricing escalations and review non-standard deals, leveraging your expertise to find optimal solutions while adhering to company standards. + Identify and address non-standard deal issues, collaborating with cross-functional stakeholders to ensure efficient resolution. + Facilitate high-level business desk reviews with senior executives, fostering strong relationships and aligning strategies. + Drive adherence to standard business processes, rules, and policies, ensuring consistency and efficiency across the team. + Promote the utilization of cutting-edge tools and provide valuable insights for enhancements to streamline processes. + Measure, monitor, and regularly report performance metrics to track progress and identify areas for improvement. + Stay informed about competitive pricing strategies and tactics, providing valuable intelligence to shape our pricing approach. + Monitor and facilitate timely review of large opportunities, ensuring thorough evaluation and decision-making. + Gather field feedback to provide strategic guidance to management and corporate teams, contributing to the development of effective pricing strategies. **Job Requirements** + Bring your exceptional interpersonal, negotiating, and organizational skills to foster a collaborative and high-performing team environment. + Demonstrate cultural awareness and sensitivity to effectively lead and support international teams. + Proficiency in office tools (Word, Excel, PowerPoint) and experience with Office 365 (MS Teams and SharePoint experience preferred); familiarity with Microsoft Azure is a plus. + Exhibit strong verbal and written communication skills, enabling effective collaboration and stakeholder management. + Possess a deep understanding of the sales/buying cycle and the ability to identify and capitalize on sales opportunities. + Have a solid grasp of how technology products and solutions address business challenges. + Thrive in a collaborative environment, working seamlessly with colleagues across departments and functions. + Embody strong ethical awareness and integrity, making unbiased and objective decisions. + Hold a bachelor’s degree or master’s Degree, preferably in Business Administration or a related field. + Bring a minimum of 15 years of work experience, including at least 7 years of experience as a people manager. Compensation: The target salary range for this position is 208,250 - 310,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 131709 At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. **Equal Opportunity Employer:** NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. **Why NetApp?** We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.
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