Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.

Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Job Description Summary:

The Director, Naven Health Nursing Special Programs is a strategic nursing leader responsible for the administrative and clinical oversight of Special Programs Nurse Managers and their teams. This role ensures the delivery of safe, high-quality, and compliant patient care by upholding a professional model of nursing practice and aligning all activities with regulatory and organizational standards.

This position plays a critical role in driving clinical excellence by collaborating with internal stakeholders—including the Departments of Education and Quality—to support the development and implementation of evidence-based policies and practices. The Director also works cross-functionally with Naven Health pharmacies, manufacturers, and clients to ensure satisfaction and optimal coordination of care for patients enrolled in special programs.

In addition, the Director supports recruitment and retention efforts, ensuring best practices are in place to attract and maintain top nursing talent. The role is also responsible for ensuring all clinical operations meet or exceed quarterly key performance indicators, working closely with the Quality and Regulatory teams to develop and execute strategies that promote continuous improvement.

Job Description: ​

Job Responsibilities (listed in order of importance and/or time spent)

Oversee and supports Nurse Managers, Special Programs and Clinical Trial Managers practice and performance.

Ensures the delivery of safe nursing practice which align with current evidence and reduce organizational risk and with specific needs of special programs and clinical trials

Ensure compliance with all Nursing and Patient Care policies

Collaborate with the Department of Nursing Education to develop and ensure on-going competency of all infusion nursing staff as it relates to special programs and clinical trials

Assist in the development of clinical policies and procedures

Highly skilled in navigating a communicating in a complex environment

Is proactive in supporting and participating in all regulatory, licensing and accreditation activities as required

Strong self-starter who can be consultative and collaborative to influence individuals in other departments as well as the team the role oversees

Solid problem solving and analytical skills with an ability to find solutions to complex problems

Proven ability to lead including hiring, developing and motivating a diverse team

Responsible for creating and implementing Special Programs and program performance.

Responsible for operations so that the program and patient care needs are met, profit margins are maintained, and overtime is controlled.

Clinical and operational leader for customers to support and understand their overall business objectives and critical success factors. Leads and facilitates monthly and quarterly business reviews for assigned customers and other standing meeting cadences with programs.

Defines, monitors, assesses, manages, and reports operational and financial data, including analysis for trends and development of process improvement plans.

Supervisory ResponsibilitiesDoes this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Yes        X

Basic Education and/or Experience Requirements

Associate degree in Nursing

3-5 years of relevant home health clinical leadership experience

Active and unrestricted RN license

Basic Qualifications

Supervisory or managerial experience preferred

Strong clinical background with direct knowledge of infusion therapy

Proven ability to demonstrate success with nursing or business initiatives

Team and nursing management capabilities

Excellent verbal and written communication skills

Physical Demand Requirements

Able to lift 25 lbs

Travel Requirements:  (if required)

Up to ~25%

Preferred Qualifications & Interests (PQIs)

BSN,MSN, PHD

Prior experience with specialty drug programs and/or clinical trials

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $109,266.31-$182,095.50

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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