Company description Starcom is a part of Publicis Media within Publicis Groupe, one of the world’s leading communications groups. Our team spans across our Windsor, Toronto and Montreal offices. We truly love the world of Media and Advertising. We see the planning and buying process as art. However, it is an art that is always best when backed by the science of empirical data. One of our core tenants of media planning and buying is that human experiences drive impact through tangible results. Not only do we seek to deeply understand our clients’ business and what truly motivates consumers, but we seek to design experiences that drive meaningful consumer actions our clients care about – Move People, Move Business. You will be joining a well recognised agency with credentials: Great Places to Work certified two years in a row Only communications company to be ranked in LinkedIn’s Top 25 Great Places to Work 2022 Media Agency of the Year 2023 Media Agency of the Year finalist As part of Publicis Media Canada we are proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions. Overview As an Account Director at Starcom, you will own the client relationship. You will provide strategic leadership and guidance of the media team in terms of conception and delivering innovation, bringing human outcomes to your client’s business. You will also guide, mentor and contribute to the overall growth and career path of the team. You will be responsible for developing and selling through Starcom and Publicis Media solutions to your roster of clients. Starcom has experienced an incredible growth rate over the past years. The network has transformed and moved at the pace of culture. As the Human Experience company we are pleased to offer the opportunity to work from anywhere. Responsibilities Lead and manage the client relationship Actively listens to clients and continually identifies opportunities that makes Starcom indispensable to clients, while bringing the Human Experience to the forefront Develop and sell through Starcom and Publicis Media solutions to your roster of clients Maintain an in-depth knowledge of client business from current and historical perspectives Co-ordinate and ensure the quality of work for all client deliverables Effectively negotiates annual retainer fee with client to ensure agency is making a fair profit Coach, develop and mentor junior team members Ensures current staff is fully utilized and operating effectively to meet client needs within budget Participates in the overall management of the company, new business and offering support to business issues and supporting senior management decisions Provides thought leadership to colleagues, clients and projects Manages client contribution to vendor commitments Take a lead role in recruitment of new staff and make hiring recommendations for team Ensure client financials are accurate and delivered on deadline Ensure accurate client forecasts for internal agency usage Qualifications Bachelor’s degree from a four-year college or university 10+ years of progressive levels of responsibility in media planning, buying and management Demonstrated business acumen and a track record of success in the media services profession Able to establish and manage to P&L statement Excellent written and verbal communication and presentation skills Strong negotiating skills Solid interpersonal and teamwork abilities Strong leadership and management skills Demonstrated critical thinking and problem-solving abilities Strong analytical abilities Strong command of media research and reporting resources Additional information Starcom is an equal opportunity employer with a strong commitment to diversity and inclusion. We create and nurture a vibrant work environment that celebrates, values and leverages all aspects of diversity and inclusiveness, attracts world-class talent and serves as the industry benchmark for best practices. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests. We thank all candidates for their interest in Starcom however, only those candidates selected for an interview will be contacted