With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

MAJOR RESPONSIBILITIES 

40%
Strategic Direction:
1.    Lead a team of investigators and managers to provide high quality

investigative services for WV across GC, RO, FO and (as requested)

Support Offices. 
2.    Develop, execute, and communicate a strategic vision for the newly

formed Integrated Investigations Department that will maintain and deliver a

streamlined, professional, and reliable investigative capability across WV. 
3.    Maintain effective working relationships and partnerships with a diverse

group of key stakeholders from across the WV Partnership. Effectively

advocate and influence leaders on the value of internal investigations and

importance of effective complaint management practices. 
4.    Identify, plan, and execute a series of process improvements, streamlining

and integrating existing functional approaches to investigations into a

simple and highly functional investigations programme that meets internal

and external stakeholders needs.
5.    Represent WV to external donors and institutions to address concerns and

ensure WV’s investigative capability is in line with applicable industry

standards and WV’s values. 
6.    Ensure investigative reports provide management with strategic insights on

potential control weaknesses, systemic risks, and opportunities for

improvement to maximize the value of investigations. 
7.    Re-design and maintain comprehensive investigative metrics and reporting.

This should include stakeholder analysis, evaluation of current

methodologies and work products, and the creation of new report and

dashboards to meet the needs of various stakeholders and departmental interdependencies. 

40%
Technical Leadership 
1.    Investigation reports will be produced and issued in a timely manner that

meets established timeframes. Reports will be distributed consistently

regardless of the type of investigation being conducted.
2.    Investigative Tools and templates will be designed with the investigator and

stakeholder in mind, ensuring that investigations are conducted as

efficiently as possible while still maintaining a high degree of accuracy and

consistency.
3.    Complaint management systems, including the management of incident

reports, and the Whistleblower Hotline will be operated consistently and

in line with applicable policies, ensuring casefiles are reliably managed and

key data points captured. Every complaint will be taken seriously, and

triaged through a consistent set of risk-based criteria, with appropriate

SME’s consulted. Ensure the whistleblower committees are maintained and

operating as planned to provide independent oversight of incoming whistle

blower complaints. 
4.    Maintain objectivity through the investigative process, both within the

Integrated Investigations Team, but also through education of managers and

part-time investigators to ensure all investigations are conducted impartially

and without undue influence. 
5.    Ensure all investigations related to Fraud, Corruption, or Financial

Misconduct are conducted in line with applicable external standards set by

the ACFE by investigators with the appropriate technical skills. 
6.    Ensure all investigations related to people, including Employee Relations

and Safeguarding matters, are investigated in a quality manner that

prioritizes the victim and serves to effectively protect WV’s people. 
7.    Act as a thought-leader to a network of designated part-time investigators

to ensure they have the necessary training to conduct assigned

investigations in line with established internal best practices. Ensure the

Integrated Investigations team balances the work of full-time investigators

with coaching/mentoring others to multiply their capacity for leading

investigations and build up a critical organizational skillset.

10%
Capacity Development & Team Management: 
1.    Ensure ongoing training and capacity development for all Integrated

Investigations Team members. 
2.    Provide leadership, coaching, and mentorship for all team leads and

managers to enable them to grow and function as effective leaders who

are able to maintain high performing teams in a positive work environment. 
3.    Ensure all full-time investigators complete annual CPE requirements to

maintain professional designations and identify opportunities for career

development and cross-training. 
4.    Enable team members to maintain a good work/life balance by deploying

creative management and caseload allocation strategies and by building and

strengthening partnerships within the wider team. 
5.    Emphasize, and lead by example, in displaying and ensuring that all staff

work in an environment characterized by WV’s Christian commitment, values

and ethos. 

10%
Sr. Leadership & Board Engagement 
1.    Develop and complete a bi-annual update to the Audit & Risk Committee of

the WVI Board that accurately reports key activities, findings, opportunities,

and challenges to the Board. 
2.    As requested, periodically deliver reporting, training, webinars, and/or SME

guest speaking engagements to a variety of leadership groups across the

Partnership. This may include: WVI Sr. Leadership teams, SO Leadership

Teams and Boards, Field Office SLT and/or Boards, and other groups of

professionals throughout the Partnership. Act as an effective and highly

knowledgeable expert on investigations and how they can help

WV proactively reduce the frequency and severity of misconduct.
3.    Conduct regular e-mail and/or verbal communications to staff on key topics

such as: Available reporting mechanisms and when to use them, how to

protect against retaliation, and on strategies to mitigate risk using insights

generated from investigations.

KNOWLEDGE, SKILL AND EXPERIENCE
Required Education, training, license, registration, and/or Certification
Bachelor’s degree or equivalent in Criminal Justice, Law, Finance, Business Administration or related field 

Required Professional Experience
1.    10+ years leading and conducting investigations in a large complex international organization
2.    Relevant professional designation/s and/or certifications from an internally recognized institute (e.g. Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Certified

Compliance and Ethics Professional (CCEP), etc.).
3.    Demonstrated experience and familiarity applying change management methodologies in designing and executing large-scale functional improvements
4.    Experience in effectively leading a team of investigators and/or an investigative function
5.    Proven ability to build and maintain working relationships with Sr. Leaders, Board Members, and senior representatives of international donors. 
6.    Ability to communicate complex messages verbally to a variety of audiences in a large organizational context 
7.    Familiarity and understanding of professional standards, certifications, and institutions related to financial and HR investigations. 
8.    Strong ability to understand and effectively operate in a complex international stakeholder environment, including a comfort level with navigating ambiguity. 
9.    Skilled team manager with training and demonstrated success building and maintaining high-performing teams.

Required travel and/or work environment accommodations

The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

Preferred Experience, Knowledge and/or other Qualifications
•    Master’s or higher-level degree in a field related to either Financial or HR Investigations Ability to speak multiple languages
•    Experience with establishing and management software systems used for case management and complaint handling
•    Understanding of training methodologies and capability building strategies 
•    Qualified to conduct forensic investigations and engage with law enforcement on occasion.

Compensation:

For positions filled in the United States, the typical salary range for this role is US$ 140,490 to US$156,100. Ranges are based on various factors including the labor market, job type, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, qualifications, experience and geographic location.

Applicant Types Accepted: