Job Summary:

Director, Infrastructure Security Engineering

Location: US Remote 

Division: Tech Ops

Line Manager: Senior Director, Infrastructure Architecture

THE TEAM: 

As part of Ticketmaster's broader initiative to build a more mature and robust security practice, we are establishing a comprehensive Security Engineering program that spans multiple teams and disciplines. This program aims to cultivate a security-first mindset throughout our organization, embedding robust security practices into every aspect of our technology infrastructure and development lifecycle. Our Infrastructure Security Engineering team is a critical component of this program, responsible for consulting, designing and implementing secure infrastructure solutions that protect our systems, data, and customers, as well as coordinating with Live Nation Information Security and Privacy. As a member of this team, you will play a key role in helping us achieve our goal of building a world-class security practice that enables Ticketmaster to deliver secure and reliable experiences for our fans.

THE JOB: 

 As a key member of our Infrastructure Security Engineering team, you will be at the forefront of our security transformation, cultivating a security-first mindset throughout our organization. Your mission is to build and lead the new team and function, embedding robust security practices into the very fabric of our infrastructure design and implementation. We believe that security is not just a checkpoint, but a continuous journey that begins at the earliest stages of development and infrastructure planning. You will champion a ShiftLeft approach that integrates security seamlessly into our infrastructure lifecycle, leveraging purple team dynamics to foster a proactive security culture that anticipates, derisks, and mitigates threats before they materialize. 

WHAT YOU WILL BE DOING

Developing and implementing comprehensive security strategies to protect Ticketmaster's technology infrastructure

Leading a team of engineers and architects to ensure the execution of security strategies and plans

Providing reporting, strategy, and metrics to stakeholders on security performance and progress

Ensuring that the team is working effectively and efficiently to achieve security goals

Educate and enable other teams on infrastructure security best practices and principles, ensuring that security is everyone's responsibility

Leading the development and implementation of comprehensive security strategies to protect Ticketmaster's technology infrastructure, including cloud-based and on-premises environments

Collaborate with cross-functional teams to ensure security is integrated into all aspects of the technology infrastructure

Stay up-to-date with emerging security threats and technologies, including public and private cloud security, as well as open source and vendor provided solutions, and applying this knowledge to improve the security posture of our infrastructure

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)  

 10+ years of experience in information security, with at least 5 years in a leadership role

Deep understanding of modern security practices, including ShiftLeft, Zero-Trust, and threat modeling

Proven track record of building and leading high-performing security teams

Strong background in infrastructure security, cloud security, and network security architecture

Experience with identity and access management (IAM), log aggregation, and security information and event management (SIEM)

Excellent communication skills, with the ability to articulate complex security concepts to both technical and non-technical audiences

Basic programming and/or scripting skills in languages such as Golang, Rust, Python, Powershell or similar

Bachelor’s degree in Computer Science, Information Security, or related field; advanced degree or relevant certifications (CISSP, CISM, etc) preferred

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)  

Visionary mindset with the ability to anticipate and prepare for emerging security threats

Ability to communicate complex technical concepts to non-technical stakeholders

Strong problem-solving skills and the ability to think creatively about infrastructure security challenges

Collaborative approach, with experience working across different departments and levels of an organization to ensure security is integrated into all aspects of our technology infrastructure

Passion for staying current with the latest security trends, tools, and methodologies related to infrastructure security

Experience in designing and implementing secure infrastructure solutions, including cloud-based and on-premises environments

Experience in Agile, Scrum and SAFe methodologies is a plus

Experience in the entertainment or ticketing industry is a plus

TICKETMASTER VALUES

 Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. 

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.