At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.
For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.
The Role & What You Will Be Doing
As a key member of the Global Communications and Corporate Brand team, the Director, Global Operations Communications will lead the development and execution of communications supporting the Global Quality Organization and Global Supply Organization. This individual will help the organization continue to champion a culture of quality at operations sites and deliver communications that inspire, connect, and reinforce the critical role these functions play in Viatris’ success.
This person reports to the Head of Global Commercial, R&D and Operations communications and is a strategic advisor to the broader Corporate Affairs team on quality, manufacturing and supply-related communications. While this role does not have direct reports, it requires strong leadership and influence across a global network of colleagues within Operations, Quality, Human Relations, Global Communications and Corporate Brand and Corporate Affairs.
Every day, we rise to the challenge to make a difference and here’s how the Director, Global Operations Communications role will make an impact.
Key responsibilities for this role include:
Drive Strategic Operations Communications:
Develop and execute communication strategies that promote a culture of quality, safety, compliance, and customer service across global operations.
Develop Executive & Leader Communications:
Develop and execute communications plans for the Chief Supply Officer and the Chief Quality Officer to drive engagement, visibility and connection with colleagues. Equip leaders with tools and messaging to foster alignment and engagement.
Enhance Employee Engagement & Communication Effectiveness:
Lead the development of an Operations Communications Council bringing together key communicators across operations sites to drive employee engagement and promote knowledge and best practice sharing to enhance communications efforts in supporting the business.
Lead Change & Organizational Communications:
Provide strategic counsel and develop communications to support organizational announcements, restructuring activities, divestitures and integrations impacting Global Operations and Global Quality to ensure smooth transitions and minimize disruptions.
Prepare for and Manage Issues:
Proactively prepare for known issues to mitigate impact and continue to refine issues management response strategy. Provide prompt and appropriate internal/external communications support in the event of a crisis, working with operations leaders and Global Communications and Corporate Brand and Corporate Affairs.
Support External Communications:
Assist with background for media inquiries. Stay informed of manufacturing and supply chain industry news, advise how it could impact communications internally and externally and sharing relevant information with Global Communications and Corporate Affairs leadership.
Measure Impact & Drive Continuous Improvement:
Use metrics and analytics to assess communications effectiveness, apply insights to improve efforts and support decision-making.
Collaborate & Align Globally:
Serve as a collaborative partner with Global Communications and Corporate Brand, Corporate Affairs, Quality and Operations teams. Ensure consistency with brand standards and adherence to the evolving corporate narrative through external communications review process and other avenues. Travel, as needed, to foster relationships and enhance understanding of operations sites globally.
Support Operations-Related Content Creation:
Assist with communications for environmental, health, and safety efforts. Participate in content creation, including video/photo shoots, to showcase Viatris’ operations capabilities.
Champion Culture & Corporate Values:
Promote Viatris’ values, ethical standards, and commitment to quality and compliance in all communications efforts. Inspire creative, proactive communication thinking across the team.
About Your Skills & Experience
A bachelor’s or master’s degree in communication or related discipline is preferred.
Extensive experience within a pharmaceutical organisation is preferred.
Proven ability to lead communications around sensitive and high-impact operational matters.
Strong collaborator and relationship builder, able to influence and connect effectively across all levels and functions.
Innovative communicator with the ability for engaging manufacturing audiences.
Skilled at identifying operational efficiencies and applying communications best practices.
Strong stakeholder management with internal cross-functional teams and external stakeholders.
Ability to operate in a fast-paced and complex environment.
Benefits at Viatris
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Some of our benefits include the following on top of a competitive salary:
Excellent career progression opportunities
Work-life balance initiatives
Bonus scheme
Health insurance
Pension
Diversity & Inclusion at Viatris
At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/careers/equal-opportunity-and-inclusion
Sustainability at Viatris
Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.