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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Employee Relations Director is a part of the EMEA Employee Relations team and Global Employee Relations function. This role will be based in Dublin and will report to the Senior Director of EMEA Employee Relations

In this role, you will lead the ER function in the France, Central and South Regions, including emerging markets UAE and KSA. You will set the strategy for ER in the France, Central and South Regions, in alignment with the wider local ES function and the Global and EMEA ER strategy. You will manage a team of 4 ER professionals across France and Spain.

Key responsibilities:

Collaboration and Relationship building

Collaborate and partner with ESBPs, Employment Legal and Employee Success COEs to achieve high quality, seamless ES support, and represent as “1 ES” to the businessPartner closely with global and regional ER team members, share best practice and leverage support from each otherManage a constructive relationship with the Works councils in the region, leveraging the Labor Relations team partnership

Investigations and Core ER activity

Conduct investigations on more complex or escalated ER cases across EMEA (conducts investigations, supports performance management, run disciplinary, grievance and separation processes) Conduct joint investigations with the CSE in France as requiredDemonstrate a proven track record of managing complex casework Restructure and RIF ActivityLead individual restructures and work in partnership with wider ES teams to execute on collective redundancy programs including RCCs, applying local legal processes and Salesforce practice and policyPartner with the wider EMEA ER team to create and sustain positive employee relations programs and standard methodologies across the regionManage executive exits, negotiations with external counsel, balanced with Financial and legal risk management

Other

Coach business leaders and people managers through ER challenges, handling business risk and balancing commercial decisions with employee welfareDeliver and facilitate training as required on ER processesGenerate, analyze and report on metrics to share themes and trends to the business. Maintain excellent data hygiene in the ER case management systemShare business insights into ER trends and themes with ESBP leaders on a quarterly basisLead or participate on special projects/programs requiring ER internal partner input, as needed (e.g. HR Compliance activity).Make informed and measured judgement calls in complex pressurized situations, ensuring we consult with key stakeholders to achieve the best possible outcome while balancing risk to the company and staying true to our company values. Create executive summaries for senior stakeholders, outlining key challenges, risks, issues, assumptions including possible and recommended course/s of action to reach a resolution.

Desired skills and experience

Demonstrated experience in Employee Relations and Works Council/ Trade Union managementFluency in English and French is preferred, one other language would be ideal.Experience as an HR BP with material ER exposure or as an ER specialistProven negotiation skills and an ability to influence othersExcellent written and verbal communication skillsAbility to build strong partnerships and work effectively in a matrixed environment with leaders and ES colleaguesA Human Resources; Industrial relations or other related degreesExperience working in a fast-paced environment, preferably in a high growth technology company although this is not a requirement.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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