Purpose:
Responsible for planning, leading, and implementing the policies of the assigned UPMC EMS agency. Provides proactive strategic and operating leadership for all aspects of the EMS agency. Responsible for the ongoing focus and achievement of EMS, Physician Billing, and all other financial objectives and strategy. Carries out the policies and programs of the EMS agency and provides continuity and financial stability for the management and future of the entity. Through leadership and guidance, leads the organization in the development and implementation of new business strategies.

Responsibilities:

Reports to agency Board of Directors and UPMC Prehospital Leadership on all operations of the business. Oversees goals, objectives and strategies of the organizations. Develop and manage budgets, contracts, and vendor relationships. Lead quality improvement, compliance, and regulatory initiatives. Responsible for all functions of daily and annual fiscal and operational activities of the organization. Provides leadership to the organization. In coordination with agency leadership team, may supervise providers in the field, including shift assignments and resource allocation. Respond to mass casualty incidents and coordinate with other agencies under unified command structures. As applicable, with the management team, oversees relations with collective bargaining unions. Directs community outreach of the organization. Partners with local government officials to ensure the EMS needs are met in local communities. Represents agency in relevant EMS forums, councils, committees. Oversees EMS billing relationship with outside vendor to ensure fiscal results.